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Dictators and Daily Disciplines

Dictators and Daily Disciplines - Relentless Dentist Podcast

In this episode Dr. Dave Maloley sits down with Dr. Mark Costes to share some valuable tips on practice leadership, life balance and maintaining motivation and focus on the daily disciplines. The two discuss how to harness your dark side, the impact of mortality motivation, what dictates the upper limit of your practice and much more.

Dr. Dave talks about some painful lessons he has learned along the way and how he stays centered. He shares some really valuable techniques to hold onto motivation, lessons learned and focus without letting it slip over time. Dr. Dave also talks about how to use passion as a rocket booster in your life and which areas you should make sure you’re ‘trending upward‘ in.

Key Quotes:

“It’s not whether or not you ever make a bad decision or misstep. It’s what happens in realizing you made a mistake and what you do with that information.” – Dr. Mark

“I think the practice needs to provide you with things other than, you know, a definite paycheck, consistency and ability to grow as a leader – and that’s to influence and impact others.” – Dr. Dave

“I think there’s a lot of guilt that goes into dentistry when you’re not completely engaged.” – Dr. Dave

“I’m grateful for the journey because it’s only made me stronger going through it.” – Dr. Dave

“Most of us are a blend of personalities but we have a dominant.” – Dr. Mark

“We need to serve our practice and our patience, no doubt, but we need to engineer it in a way that it’s serving us.” – Dr. Dave

“Realizing it could all end at any time is sometimes the ultimate motivation.” – Dr. Dave

“When you have an idea, it doesn’t have to stay an idea – It doesn’t have to stay an idea with enough action and vision.” – Dr. Dave

“At some point, no matter how much we’re rocked, we can get sucked back into that whirlwind and forget how important those lessons were.” – Dr. Mark

“Are we going to be victims of this or are we going to use this to strengthen our relationships, to increase the way we view the world, how we’re going to come at the world when we have future challenges. So did this happen to you or for you.” – Dr. Mark

“If you stick with the fundamentals and stick with the vision, anything is possible. It’s just a matter of time between point A and point B.” – Dr. Dave

“We’re swinging for home runs when the magic is really in daily disciplines and installing new habits.” – Dr. Dave

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Influence and the 80-Year-Old Man

Influence and the 80-Year-Old Man - Relentless Dentist Podcast

Today’s episode is all about the power of influence and living in a way that inspires others to do their best work. Leadership is all about figuring out who we have to become for our teams, and it’s up to us to ask ourselves if we’re really walking the talk—or if we’re all talk.

Inspired by his father’s recent 80th birthday party (where celebrating the way his father has lived his life drove home the fact that making an impact is all about integrity and honoring your word) Dr. Dave discusses why we all need to think about how we’re showing up in our practices. Listen in to hear what he says makes a great leader and his advice for all dentists to level up their lives, as well as their practices.

Key Quotes:

  • “Leadership is influence; nothing more, nothing less.”
  • “If you want hard workers, be the hardest worker in the room. If you want integrity, you have to honor your word and do what you say.”
  • “If you walk a straight line, if you practice what you preach if you develop a mission and core values that are very clear and you embody those values, it may take some work, but you’re bound to have a team that supports you in that mission, that vision, and those values.”
  • “As dentists, we often get wrapped around, how do we do this? What’s the strategy? What’s the recipe? Because that’s how we’re taught dentistry. … But leadership and running a practice and having an epic life is much different from that.”
  • “I think it’s important that, first, we know exactly what we want; that’s the clarity piece of high performance. Then, it’s important to know why we want it.”
  • “Goals are important, but the who—who do you have to become?—is probably the most important strategy to leveling up your life and leveling up your practice.”
  • “Think about what you want from your practice. Get that clarity. But realize who you have to become, what sort of leader and influencer you need to be, and start walking that.”

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Dr. David Rice on Leadership and Educating the Next Generation of Dentists

Dr. David Rice on Leadership & Educating the Next Generation of Dentists

As a young dentist just starting out, it can be hard to know which direction to take your career. But thanks to people like Dr. David Rice, the next generation of dentists can get access to tools that will help them succeed on both the clinical and business side. Not only has David achieved success in his career, but he’s also done—and continues to do—amazing things to help dental students along their own paths to success.

The founder of igniteDDS—a free continuing education community for dental students and young dental professionals that provides live local events, online webinars, and more—David is passionate about helping younger dentists navigate their early years in the industry. In this episode, he shares the wisdom he wants to impart on up and coming dentists, the mantra that helped him get to where he is today, and inspiring insights that both new and seasoned dentists ought to take to heart.

Key Quotes:

  • “Sometimes we’re worried about the tactic, or the strategy, or the meeting, or the conversational skillset to get our team to reach higher levels, but oftentimes we’re not treating them outrageously well.”
  • “I highly recommend some kind of postgraduate program to everybody. It was such an instrumental year for me, not only to pull all the concepts that didn’t quite make sense to me in dental school together, but confidence and speed and the ability to know … if someone else can do it, so can I.”
  • “I’m a huge fan of young dentists to choose mentorship over money whenever possible because those first three to five years are so, so important.”
  • “We’re so conditioned throughout our formal education to tell somebody the answer … but it’s easy to make a mistake when we try to just talk at people as opposed to really listening to what they have to say.”
  • “The more you invest in the person sitting knee-to-knee with you, the faster you’re going to grow and be successful.”
  • “We’re really not a patient-centered practice; we’re really a team-centered practice. And when our culture is firing on all cylinders, the patients just come in, and they feel it, and they respond.”
  • “Spending time working on your business is really, really valuable, and it’s easy to lose that time because you’re so busy trying to produce dentistry.”
  • “Challenges are a part of the game, but you can get through it on the other side and sometimes—if you play it right—come back stronger.”
  • “Take the leap. Don’t be afraid to jump out of the plane and figure out how to open the parachute on the way down.”

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Three Things That Are Changing My Life

Growing as a leader starts with growing as a person, and no one knows that better than Dr. David Maloley. He’s going solo today to share a few things that have significantly improved his quality of life, and as a result, have helped him be a more effective leader in his practice.

Listen in to hear the top three gadgets that have become major parts of Dr. Dave’s morning routine, as well as his advice for starting your day off strong. You’ll also hear his tips for improving your mental state and what it really takes to be the leader your practice needs.

Key Quotes:

  • “If you can own your day, you can use that as a building block. Then you’re well on your way to building an epic life, and that starts with a morning routine.”
  • “No matter what your quest is—building a dental empire, serving your patients—meditation is a good foundation.”
  • “All my breakthroughs in my practice were when I was working more on myself than on the tactics within the practice.”
  • “Strong systems are really important, but you’re not going to change your life by fixing the way your phones are answered … True growth is going to happen from growth within the leader.”
  • “When you transform the leader, you transform the practice, and it must start in that order, or it’s not sustainable.”
  • “High performance is about increasing fulfillment and decreasing stress over time.”
  • “Health is the wealth. If you’re tired and exhausted, you’re going to be kind of a coward and an ineffective leader.”
  • “We’re sold this myth that as we get older, our energy decreases. I don’t believe in that at all. There’s so many ways that we can get our bloodwork right and get our morning routine right so that we have the same energy that we did as a teenager.”
  • “When those difficult times come along … I want to be a higher level person so that I can take that head-on.”

 

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Naren Arulrajah on Leaving Behind Me, Me, Me Marketing and Connecting on a Personal Level

Naren Arulrajah on Leaving Behind Me, Me, Me Marketing - RD Podcast

When it comes to marketing, many practices and businesses tend to focus on the wrong things. Naren Arulrajah explains what is going wrong and how to truly focus on the customer, relate to them in a real way and leverage social proof. His advice on handling failure, being an effective leader and gaining the trust of your customers is extremely real and valuable.

Naren discusses how he originally failed his way to success and how his rough start ended up pointing him in the right direction because he was willing to learn from it and make necessary changes. He also shares some great advice on how to establish authority and create real relatable messages that clients connect with. Naren provides many tools to strengthen your impact and lead people in a way that brings out their strengths.

Key Quotes:

  • “Every good thing that happened to me came out of failures or came out of dead ends.”
  • “I don’t believe in managers, I believe in coaches.”
  • “I don’t believe in this idea of, “Let’s work on your weaknesses” because if I work on your weaknesses, you’ll have strong weaknesses. So I believe in this idea of how to bring out the best in you – your strengths.”
  • “The more it was about me, me, me – the less I got what I wanted.”
  • “Marketing – the way you get people to know you and then choose you.”
  • “We are social animals – We do what others do. So when someone else buys a product and writes a review, now we trust that.”
  • “When somebody is being grateful and at that moment you ask them for a favor, they will say yes.”
  • “We don’t trust people who say they are perfect.”

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