Don’t Be That Deniable Dentist

The misconception that influence is something you either possess or lack can lead to feelings of being overlooked and denied. However, influence is a skill that can be developed and used in combination with your clinical expertise to drive successful case acceptance and patient referrals.

Today, let’s talk about overcoming the challenges of failed case acceptance, lack of patient referrals, and negative reviews by embracing the power of influence.

Dentists: do you ever feel like your patients are ignoring you?

  • If you want to become the most referable dentist around…
  • If you want to start bigger cases…
  • If you want to know who your patients want to give their business to so that you can make it easy for them to say YES!

Tune in now!

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

Join The Leading Dentist Collective – the free collaborative community for single-location dental practice owners who want to unleash their people, profits, and purpose.

Key Quotes:

  • I feel like our industry needs a more robust discussion about people’s problems. That’s the heart of what’s going on now because people are getting more and more complex, and I think there needs to be a place for meaningful discussion to solve these.”
  • “Influence is really a skill. And if you can appreciate that, it’s a skill of being able to cause change, then you can develop it as a skill and use it synergistically with the clinical skills that you have developed and are continuing to develop.” 
  • “It’s a great dichotomy of leadership and influences that you increase your power by reducing it.”
  • “The better that we are at creating a great experience in delivering clinical excellence, the more we receive as a team.”

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Why Dentists Shouldn’t Fall Prey To “Reasonable”

In order to succeed in dental practice, it is important to think big. By this, we mean having a clear and defined vision for your practice and then working hard to make that vision a reality.

Doc, are you stuck in mental loops of lack and limitation?

In this episode, I discuss the importance of BIG thinking!

So if you want to understand what keeps things difficult for today’s dental practice owners…

If you want to acknowledge that your “shoulds” are a red flag…

If you want to expand your vision and win no matter what, so you can live into your possibility and potential…

Tune in now!

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.

Key Quotes:

  • When everybody wakes up every day with the same mission, that’s when you do great things.”
  • “Your future is going to be better than whatever is happening right now. And to pull that off, we can’t focus on the rearview mirror. We have to spend more time in our imagination than in our memory.” 
  • “As a leader, it’s our duty to have a big enough vision so that all the people that we lead can have their vision fit within our vision.”
  • “Thinking big is just as easy as thinking small, but there’s a much bigger grander payoff there. And thinking big keeps you growing and makes your journey more fulfilling.”
  • “You don’t have to have it all figured out. You just have to take the first steps toward your dream and have the willingness to do whatever it takes and be resourceful along the journey.”

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13 Critical Questions You Should Ask Your Dental Practice Now

“You never know who’s swimming naked until the tide goes out.” ― Warren Buffett

As a dental practice owner, you know that the success of your business depends on providing high-quality care to your patients. But to do that, you need to have a well-run operation. Identifying areas that need improvement and making changes will help your business thrive.

Dental Practice Owners: Let’s take a closer look at your Drivers, Demands, Disciplines, & Decisions.

  • If you want to know why it’s essential to “romance” your dental practice . . .
  • If you want to edit your team before culture cancer sets in . . .
  • If you want to get real about your reputation with patients and the respect of your team so you can ensure growth in a cruddy economy . . .

Tune in now!

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.

Key Quotes:

  • “We appreciate, as dental practice owners, that it’s a time to be romancing your practice because unless you show it some love and attention, it’s not gonna love you back. It’s gonna get frustrating. It’s gonna get irritating.”
  • “Romance is like to court to give your business the love and attention it needs.”
  • “All business growth is really personal growth, plain and simple.”
  • “You should have a habit of getting your team engaged in helping you as an organization better your best month ever.”
  • “Your job, of course, is to coach the team so they’re in a perpetual learning state — that’s leadership. Supporting people and helping them grow — that is modern leadership.”
  • “If you don’t have the respect of your team, it’s gonna be really hard to keep a great reputation with your patients.”
  • “If you have 17 priorities, you have no priorities.”
  • “My goal is for you to do less work and have more money, time, and freedom as your career continues.”

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7 Advanced Case Acceptance Tools for Dental Teams

“When you are trying to impress people with words, the more you say, the more common you appear, and the less in control. Even if you are saying something banal, it will seem original if you make it vague, open-ended, and sphinxlike.” — Robert Greene

Patients can be challenging at times. There are a lot of factors that may cause them to hesitate to get treatment even though they know they need your services. But a great dental team will always move, in a coordinated effort, to make their patients feel that they are well taken care of.

Hey Doc, how good are you and your team at helping patients WANT what they need? If you want to:

  • Make case acceptance the easy and obvious choice for your patients,
  • Get good at introducing the “elephants” in the operatory,
  • Embrace the power of silence so you can become the most trusted dentist around,

Tune in now!

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.

Key Quotes:

  • Leaders are readers.”
  • “We’re a needs-based business, but we have to be good at helping patients want what they need.”
  • “If there’s any sense of coercion or manipulation in your process, and I doubt it is intentional, make sure that nothing unintentionally dissolves the trust you’ve worked so hard to create.”
  • “If it feels like you’re selling treatment. If the patient feels pushed, I think you’ll undermine your case.”
  • “Job one is to build a great team. Job two is the team sales team.”
  • “If a patient feels judged by you, you cannot influence them and positively impact their dental health.”
  • “Some of the limitations are self-worth issues.”
  • “Most people will know if you’re in it for their relationship or the transaction, regardless of what you say”. 

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The 7 EMPIRES Of A Modern Dental Practice Owner

The struggle is great, the task divine—to gain mastery, freedom, happiness, and tranquility. — Epictetus

Do you know what’s more important today than a business or financial plan for dental practice owners?

Many dentists are doing this extreme delayed gratification. And we have this idea in our head that in 20 years or 40 years, we can cash in and redeem these decades of living in dread and resentment.

Doc, if you want to…

  • Learn why you should be building 7 EMPIRES,
  • Remove the problems of the Slave, Save, and Retire Method, and
  • Know why breaking away from social norms is critical for Practice Owner Confidence so you can avoid your next [email protected]#k This Event,

Then tune in now!

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

If you enjoyed this episode, please share it with your dentist friends. Check my Instagram (@dr.maloley) and TikTok (@dr.maloley) for your daily dose of thought-provoking content so that you can be a better practice owner. Don’t forget to subscribe to the show on iTunes to get automatic episode updates for The Relentless Dentist! And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the show’s ranking, and I make it a point to read every single one of the reviews we get.

Key Quotes:

  • “The ripple effect from confidence into a culture, into client outcomes, into cashflow is very powerful, but we have to start with the right center mass, and that’s you as the owner.”
  • “We’re not short on opportunity. We’re not short on information. We’re short on a framework that allows us a binary decision of “I say yes to these things” and “I say no to those things.”
  • “Lifestyle design was that kind of hybrid thing where you design specifics unique to you. Those specifics would fall under the categories of your nature, strengths, values, dreams, curiosities, and purpose.”
  • “You’re not gonna have influence on your family, friends, or team unless you have clarity.”
  • “A lot of the ways that we operate in adulthood are just patterns we accept because that’s what kids do in our youth.”
  • “Life will always have problems and challenges, and you can reframe them as thinking like this is really actually a good thing.”

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