Creating A Team Of Leaders

What does it mean to create a team of leaders?
We all know that great leaders don’t create more followers but inspire followers to become leaders. As practice owners, we aspire to have a self-managing team to achieve this goal. Unfortunately, however, it is pretty standard in the dental practice that staff functions based solely on the dentist’s command. Therefore, it defaults to an extra layer of policy and bureaucracy, creating a toxic environment for the staff, the owner, and even the patients.

In this episode, I will talk about autonomy. A unit that’s heavily reliant on command and compliance is a recipe for distrust and disengagement, and it’s essential to address this issue head-on to establish autonomy among members. Also, I will share with you the six tenets that will help your team manage themselves better. Because in a self-sufficient environment, individuals function autonomously, and their accomplishments contribute to the team’s overall growth and success.

Tune in and find solutions to common practice issues at  Prescriptions for Your Practice.

 

Key Quotes:

  • “We typically believe that a self-managing team is either a fantasy or we believe that we need a team of all-stars to pull it off.”
  • “We can train good help by leading everyone to break old patterns, old unproductive behaviors that they learned and turn them into highly productive autonomous habits.”
  • “My practice is not limited by its opportunities but it’s limited by its leader.”
  • “Leaders don’t create followers. Leaders create leaders.”
  • “You need to set the expectation that you’re gonna give all the tools and training that they need to succeed in their job.”
  • “Everyone has to leave their ego at the door.”
  • “Be open. Train the team to be receptive to new ideas and to seek out ways to do their job better.”
  • “Make sure that growth is the expectation by helping them to find their next mastery level in their job.”
  • “Ensure that every team member is better after they work for you.”

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Educating Your Community Through Dental Marketing with Grace Rizza

Educating Your Community Through Dental Marketing with Grace RizzaIn 2009, in this dusty space in Avon, Colorado, I spent all my cash on learning for a six-month Ortho, Sedation, and Invisalign because I wanted to be this marketable person. One thing I could say, it is much harder than it looks — but not for Grace Rizza. She’s been growing businesses at the age of 22, and her approach to business is both commendable and inspiring. It’s no wonder she was a 2019 Honoree at the Daily Herald Business Ledger’s Influential Women in Business Awards.

Listen in as Grace Rizza shares the importance of branding and effective dental marketing. It can be considered “unethical” not to market because you have a community of people that don’t understand how you can help them. Make sure that people know who you are and what you do to help them.

Tune in and get more insights on Magnificent Marketing

Key Quotes:

  • “Who’s going to teach your community if you don’t.”
  • “People need to stop trying to go viral and stop trying to be cool. They need to educate.”
  • “Just know what you’re trying to accomplish with your marketing before you just start trying to do everything everybody else is doing, come up with a concrete plan.”
  • “Don’t skip the branding process. Don’t skip the part where you ask yourself, or your advisor asks you, how do you want to be known in the community? What’s your intended reputation?”.
  • “The right advisor will allow you to dream, but we’ll also tell you when you’re being unrealistic.”
  • “Your time is a currency.”
  • “The most expensive information is mediocre information.”
  • “If marketing brings you joy, okay, put it on your plate. If it doesn’t, you need somebody to do it.”
  • “What is your marketing and your branding, that visual aspect, what is it saying about you behind your back? Is it creating the right first impression? And then when those things are in alignment, then you should start the advertising piece, SEO still gets the best return on investment.”
  • “If you’ve got great reviews and you’re ranking on top of Google, you will get new patients, and it will be consistent.”
  • “You should have professional video ads that create an emotion.”
  • “If you are comfortable on video and articulate, that’ll make your trust factor go up.”
  • “People want to see real people.”
  • “The most important thing that came from this today was treating marketing as an investment and not a cost.”

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Special Care Dentistry with Michael Thomas

Special Care Dentistry with Michael Thomas Michael Thomas joins the show today to talk about the Special Care Dentistry Association and share why special care dentistry is so close to his heart and such an important part of his dentistry career. He also offers insight into the unique mental, physical, and emotional needs that crop up in special care dentistry.

Listen in as we discuss the importance of understanding, connection, and trust when it comes to working with special needs patients, as well as how dentists can better equip themselves to provide care for patients with special needs. You’ll hear some great tips and techniques for communicating with and caring for patients who need special care in order to become acclimated to dental procedures.

Tune in to more Mind Shift Podcast

Key Quotes:

  • “The dentists who do have the most fulfilling careers—it’s the connection to the patient, not the connection to the procedure that really defines them.”
  • “She didn’t look at humanity the way any of us did. She looked at it without any hatred or prejudice or any kind of negativity. She saw people for who they are.”
  • “As the trust goes up, the need for drugs and sedation goes down.”
  • “What I’m seeing is that many dentists do not want to treat special needs individuals because they take too much time, many of them are Medicaid patients, and they don’t have the financial reimbursement that many other patients do.”
  • “They call it the practice of dentistry, and you are never officially done learning.”
  • “There are so many different facets on how you, yourself, can be more aware in delivering the best care possible to not only the patient with special needs, but their caregiver as well.”

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Harnessing the Science of Positive Persuasion with Jason Linett

Jason Linett is a hypnotic influence expert who works with entrepreneurs and business owners. As a certified professional hypnotist, he’s dedicated nearly two decades to helping clients harness the science of positive persuasion. In this episode, we’ll be talking about how this applies to you as a leader, your patients, and your team in a way that will help your business prosper.

Listen in to hear how to use hypnosis to be a better leader and more successful in the ways that you communicate. Jason explains the keys to harnessing your influence and the power of persuasion in an ethical and positive way, the importance of building rapport, and ways that you can improve your conversation and communication with your clients and your team.

Tune in to more Mind Shift Episode Podcast

Key Quotes:

  • “There’s a long history of doctors using hypnotic suggestion.”
  • “We’re only moving toward that common shared outcome.”
  • “Too many people are too timid in terms of making the ask or making the recommendation, and there are ways we can go about presenting this recommendation in such a way that the person is hearing the value of it.”
  • “We are a media or educational company first, before a company that provides a product or service.”
  • “We can model our language in such a way as a true statement, a true statement, a true statement, followed by then a suggestion. What that does is it creates a subconscious ‘uh-huh’ response in the brain.”
  • “Rather than sell somebody into a specific action, sell them into what they’ll be doing once they’re inside of that action.”

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Effective Delegation with Ashlee Hirschfeld

A lot of the burnout and frustration that dentists go through can be prevented by effective delegation. Ashlee Hirschfeld specializes in finding solutions to the challenges that hold business growth back, and in this episode, she will be sharing her insight and expertise in helping business owners get out of their own way and use delegation and other techniques to allow their businesses to thrive.

Listen in as we dive into the core problems in the industry and what we’ve seen dentists do poorly or well in this area. You will get some incredible insight into what good delegation looks like so that it doesn’t feel like you’re passing a baton that will eventually get dropped. Get out a pen and a journal because this episode has information that can have a massive impact on your dental practice.

Tune in to more Prescription for Your Practice Podcast

Key Quotes:

  • “Dentists can be a bottleneck for a lot of things. By delegating this stuff to a personal executive or virtual assistant, you’re taking a lot of that stress off so you don’t have to be the bottleneck as much for your team.”
  • “Delegation is a big key to growth, freedom of time, and freedom from stress.”
  • “If you’re delegating really well, it puts you in more control.”
  • “A lot of the time, people restrain from doing a good job because they’re afraid of doing it wrong or messing things up.”
  • “We need to make sure we’re delegating the objective and not as much the process.”
  • “If you haven’t done personality testing with your team, I highly recommend it. There are so many options out there.”

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