Dr. David Rice on Leadership and Educating the Next Generation of Dentists

Dr. David Rice on Leadership & Educating the Next Generation of Dentists

As a young dentist just starting out, it can be hard to know which direction to take your career. But thanks to people like Dr. David Rice, the next generation of dentists can get access to tools that will help them succeed on both the clinical and business side. Not only has David achieved success in his career, but he’s also done—and continues to do—amazing things to help dental students along their own paths to success.

The founder of igniteDDS—a free continuing education community for dental students and young dental professionals that provides live local events, online webinars, and more—David is passionate about helping younger dentists navigate their early years in the industry. In this episode, he shares the wisdom he wants to impart on up and coming dentists, the mantra that helped him get to where he is today, and inspiring insights that both new and seasoned dentists ought to take to heart.

Key Quotes:

  • “Sometimes we’re worried about the tactic, or the strategy, or the meeting, or the conversational skillset to get our team to reach higher levels, but oftentimes we’re not treating them outrageously well.”
  • “I highly recommend some kind of postgraduate program to everybody. It was such an instrumental year for me, not only to pull all the concepts that didn’t quite make sense to me in dental school together, but confidence and speed and the ability to know … if someone else can do it, so can I.”
  • “I’m a huge fan of young dentists to choose mentorship over money whenever possible because those first three to five years are so, so important.”
  • “We’re so conditioned throughout our formal education to tell somebody the answer … but it’s easy to make a mistake when we try to just talk at people as opposed to really listening to what they have to say.”
  • “The more you invest in the person sitting knee-to-knee with you, the faster you’re going to grow and be successful.”
  • “We’re really not a patient-centered practice; we’re really a team-centered practice. And when our culture is firing on all cylinders, the patients just come in, and they feel it, and they respond.”
  • “Spending time working on your business is really, really valuable, and it’s easy to lose that time because you’re so busy trying to produce dentistry.”
  • “Challenges are a part of the game, but you can get through it on the other side and sometimes—if you play it right—come back stronger.”
  • “Take the leap. Don’t be afraid to jump out of the plane and figure out how to open the parachute on the way down.”

Featured on the Show:

subscribe-with-itunes-buttonStitcher-Subscribe-Button

Three Things That Are Changing My Life

Growing as a leader starts with growing as a person, and no one knows that better than Dr. David Maloley. He’s going solo today to share a few things that have significantly improved his quality of life, and as a result, have helped him be a more effective leader in his practice.

Listen in to hear the top three gadgets that have become major parts of Dr. Dave’s morning routine, as well as his advice for starting your day off strong. You’ll also hear his tips for improving your mental state and what it really takes to be the leader your practice needs.

Key Quotes:

  • “If you can own your day, you can use that as a building block. Then you’re well on your way to building an epic life, and that starts with a morning routine.”
  • “No matter what your quest is—building a dental empire, serving your patients—meditation is a good foundation.”
  • “All my breakthroughs in my practice were when I was working more on myself than on the tactics within the practice.”
  • “Strong systems are really important, but you’re not going to change your life by fixing the way your phones are answered … True growth is going to happen from growth within the leader.”
  • “When you transform the leader, you transform the practice, and it must start in that order, or it’s not sustainable.”
  • “High performance is about increasing fulfillment and decreasing stress over time.”
  • “Health is the wealth. If you’re tired and exhausted, you’re going to be kind of a coward and an ineffective leader.”
  • “We’re sold this myth that as we get older, our energy decreases. I don’t believe in that at all. There’s so many ways that we can get our bloodwork right and get our morning routine right so that we have the same energy that we did as a teenager.”
  • “When those difficult times come along … I want to be a higher level person so that I can take that head-on.”

 

Featured on the Show:

subscribe-with-itunes-buttonStitcher-Subscribe-Button

Naren Arulrajah on Leaving Behind Me, Me, Me Marketing and Connecting on a Personal Level

Naren Arulrajah on Leaving Behind Me, Me, Me Marketing - RD Podcast

When it comes to marketing, many practices and businesses tend to focus on the wrong things. Naren Arulrajah explains what is going wrong and how to truly focus on the customer, relate to them in a real way and leverage social proof. His advice on handling failure, being an effective leader and gaining the trust of your customers is extremely real and valuable.

Naren discusses how he originally failed his way to success and how his rough start ended up pointing him in the right direction because he was willing to learn from it and make necessary changes. He also shares some great advice on how to establish authority and create real relatable messages that clients connect with. Naren provides many tools to strengthen your impact and lead people in a way that brings out their strengths.

Key Quotes:

  • “Every good thing that happened to me came out of failures or came out of dead ends.”
  • “I don’t believe in managers, I believe in coaches.”
  • “I don’t believe in this idea of, “Let’s work on your weaknesses” because if I work on your weaknesses, you’ll have strong weaknesses. So I believe in this idea of how to bring out the best in you – your strengths.”
  • “The more it was about me, me, me – the less I got what I wanted.”
  • “Marketing – the way you get people to know you and then choose you.”
  • “We are social animals – We do what others do. So when someone else buys a product and writes a review, now we trust that.”
  • “When somebody is being grateful and at that moment you ask them for a favor, they will say yes.”
  • “We don’t trust people who say they are perfect.”

Featured on the Show:

subscribe-with-itunes-buttonStitcher-Subscribe-Button

Dr. David Maloley on Clarifying Your Vision and Being a Great Leader

In this episode, you’ll get to listen in to Dr. Dave’s recent interview on the Business of Dentistry Podcast. He shares personal stories of his own challenges and the valuable lessons he learned as he built his career. Listen in to hear his inspiring words about finding clarity, what it takes to be a great leader and more.

Key Quotes:

  • “Life moves fast. I used to think about five-year plans and ten-year plans, and now a quarter goes by, and I’m like, I don’t want the same things I wanted 90 days ago.”
  • “That’s, I think, a struggle in society, but certainly in dentistry as well, is like you start living out somebody else’s dream and then realize it too late. If you can always be course-correcting, I think that’s probably the best advice, to have a beacon, which would be like your annual plan or even your life plan.”
  • “It takes some serious time alone to reflect and design [a life plan, but] otherwise your schedule will get full of other people’s agendas.”
  • “My theory was in 2017 that if I did nothing else but worked on myself, that I could make my practice grow, and I didn’t need to be constantly turning all these knobs like hiring somebody or a new marketing tactic or new phone skills.”
  • “If you’re the CEO of a dental practice, if you’re the lead producer in a dental practice, you’re the racehorse, and so you have to create ways—whether it be through delegation and leadership or just flat out automating or eliminating things from your life—so that you’re not feeling run down at the end of every week.”
  • “What are you doing to take care of yourself so that you can serve? It’s kind of a paradox like you need to be selfish to be selfless is really something that we have to come to comfort with.”
  • “Courage is not the absence of fear. It’s doing the things that you’re scared of because you know that gets you to the destination that you want.”
  • “Sometimes we use perfectionism as a badge of honor because it sounds really good, but sometimes it’s just fear and excuses packaged in a nice little wrapper with a bow on it.”
  • “Your teams need psychological safety, so they need to be able to ask their dumb questions or make their mistakes without feeling chastised; they need to know that you have their back.”

Featured on the Show:

subscribe-with-itunes-buttonStitcher-Subscribe-Button

Finding Success Through Relationship Building and Tracking the Right Data with Addison Killeen

Finding Success Through Relationship Building with Addison Killeen

Addison Killeen has built a network of thriving dental practices in a location that is known to be saturated with practices. Tune into this episode to get in on the wisdom and strategy that he used to successfully nurture practices and teams. Addison gives us some perspective when it comes to the importance of building relationships in the dental community and focusing on areas that are your expertise.

He discusses providing procedures that people truly want and staying away from the salesy side of dentistry. Addison also shares how his practice dropped the no-show/ cancellation rate by 2% with one simple and time effective solution. He introduces and discusses his new book and the importance of focusing on the right data to transform your practice.

Key Quotes:

  • “It was really a cool experience to be able to walk into a practice where nothing else changes, not a whole lot of pressure on me other than – just don’t crash the boat.”
  • “The key to our growth is through relationships. We’re just available when a selling doctor kinda gets ready to exit.”
  • “All of the coolest things I’ve learned in the past couple years have all come from dentists and the associates that I hire.”
  • “Dentistry was – you still get to be a surgeon and an artist but yet you can have the life 100%”
  • “At first, the idea of multiple practice ownership wasn’t something that I totally thought was a great idea or main goal but just through doing things it’s kinda happened.”
  • “People don’t like to feel like they’re getting sold stuff.”

Featured on the Show:

subscribe-with-itunes-buttonStitcher-Subscribe-Button