by [email protected] | Jan 29, 2020 | Prescriptions for your Practice
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Comparison and unrealistic expectations are often not talked about, but both happen frequently in dentistry. Today Tiger Safarov, founder of dental inventory management software ZenSupplies, joins the show to discuss the worrying topic of depression in dentistry and how to handle the stress of debt after schooling.
Listen in as Tiger shares what he thinks you should delegate to your assistant so you don’t feel overwhelmed, as well as why you should value your dental assistant. You’ll learn the importance of allowing yourself to make mistakes, how to connect with your team, and more.
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Key Quotes:
- “Just do the right thing. Keep moving and keep building.”
- “There is a huge disconnect of your expectations and what happens when you finish dental school.”
- “We take this identity of expert and we put it in all these places where we have no expertise … That’s where dentists end up in this place of burnout.”
- “My biggest concern is that there are too many people suffering in silence.”
- “The longer you’re sidetracked, the harder it is to course-correct.”
- “Permission to make mistakes is so important.”
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by [email protected] | Jan 22, 2020 | Bold Biographies
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Today Dr. Joe Blaylock joins me to share his transformation from losing his sense of purpose to dialing in and locking into a successful and impactful future. It’s easy to feel lost and frustrated coming out of dental school, and Joe opens up about how he was able to leverage coaching, mindset work, vision, and purpose to get him to where he is now.
Listen in as we discuss how he initially had a fear of having a startup, as well as what helped him overcome that fear. You’ll hear about some of the biggest challenges he has faced along his journey, what helped push him through, and how to see the big picture and understand the process that leads to success.
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Key Quotes:
- “In dental school, I always had the vision of having a startup, but I was too afraid to do it.”
- “I fear it, but I need to do it.”
- “It’s a personal development program with a compensation program attached to it.”
- “The business will expose yourself to yourself, right? It’s a self-awareness program.”
- “You put in above average effort, you will get above average results.”
- “What I’ve learned is good and sustainable is a process.”
- “You have to have the right people and you have to give them the roadmap.”
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by [email protected] | May 8, 2019 | Legendary Leadership
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This episode features the incredibly insightful Tom Grass as he recounts the story of how he found dentistry and the path that led him to this career. This is one of the most powerful conversations I have ever had on the show, as Tom delves deep into the importance of being present and how to avoid always looking to the future or your next achievement.
We discuss what Tom calls the UFO method and how to use this when approaching unpleasant discussions or delivering difficult news. You’ll learn how to create satisfaction out of inherently unsatisfying experiences. Listen in as we share personal stories about making connections with the people in our lives and touch on the responsibility you have to yourself to do the same.
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Key Quotes:
- “The minute you turn your patients into problems, tasks, or room numbers, you’ve failed.”
- “Dentistry checks all my boxes; you get to take care of people for a long time, you get to know people, and you get to be hands-on.”
- “Hospice is really good at showing you all the pieces and parts that surround someone’s life.”
- “You don’t know what people are living with, what people regret.”
- “Tell people what you need from them and give people what they want from you.”
- “When you are caring for people, you are giving away your emotional energy to them.”
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by Karah Karah | May 16, 2018 | Magnificent Marketing
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When it comes to marketing, many practices and businesses tend to focus on the wrong things. Naren Arulrajah explains what is going wrong and how to truly focus on the customer, relate to them in a real way and leverage social proof. His advice on handling failure, being an effective leader and gaining the trust of your customers is extremely real and valuable.
Naren discusses how he originally failed his way to success and how his rough start ended up pointing him in the right direction because he was willing to learn from it and make necessary changes. He also shares some great advice on how to establish authority and create real relatable messages that clients connect with. Naren provides many tools to strengthen your impact and lead people in a way that brings out their strengths.
Key Quotes:
- “Every good thing that happened to me came out of failures or came out of dead ends.”
- “I don’t believe in managers, I believe in coaches.”
- “I don’t believe in this idea of, “Let’s work on your weaknesses” because if I work on your weaknesses, you’ll have strong weaknesses. So I believe in this idea of how to bring out the best in you – your strengths.”
- “The more it was about me, me, me – the less I got what I wanted.”
- “Marketing – the way you get people to know you and then choose you.”
- “We are social animals – We do what others do. So when someone else buys a product and writes a review, now we trust that.”
- “When somebody is being grateful and at that moment you ask them for a favor, they will say yes.”
- “We don’t trust people who say they are perfect.”
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by Karah Karah | May 2, 2018 | Legendary Leadership
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In this episode, you’ll get to listen in to Dr. Dave’s recent interview on the Business of Dentistry Podcast. He shares personal stories of his own challenges and the valuable lessons he learned as he built his career. Listen in to hear his inspiring words about finding clarity, what it takes to be a great leader and more.
Key Quotes:
- “Life moves fast. I used to think about five-year plans and ten-year plans, and now a quarter goes by, and I’m like, I don’t want the same things I wanted 90 days ago.”
- “That’s, I think, a struggle in society, but certainly in dentistry as well, is like you start living out somebody else’s dream and then realize it too late. If you can always be course-correcting, I think that’s probably the best advice, to have a beacon, which would be like your annual plan or even your life plan.”
- “It takes some serious time alone to reflect and design [a life plan, but] otherwise your schedule will get full of other people’s agendas.”
- “My theory was in 2017 that if I did nothing else but worked on myself, that I could make my practice grow, and I didn’t need to be constantly turning all these knobs like hiring somebody or a new marketing tactic or new phone skills.”
- “If you’re the CEO of a dental practice, if you’re the lead producer in a dental practice, you’re the racehorse, and so you have to create ways—whether it be through delegation and leadership or just flat out automating or eliminating things from your life—so that you’re not feeling run down at the end of every week.”
- “What are you doing to take care of yourself so that you can serve? It’s kind of a paradox like you need to be selfish to be selfless is really something that we have to come to comfort with.”
- “Courage is not the absence of fear. It’s doing the things that you’re scared of because you know that gets you to the destination that you want.”
- “Sometimes we use perfectionism as a badge of honor because it sounds really good, but sometimes it’s just fear and excuses packaged in a nice little wrapper with a bow on it.”
- “Your teams need psychological safety, so they need to be able to ask their dumb questions or make their mistakes without feeling chastised; they need to know that you have their back.”
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