Helping Your Dental Patients With The Law of Expectation

When it comes to dental health, expectations are an essential factor. The more positive expectations your patients have, the more likely they will be to take the steps necessary to achieve their dental health goals. As a dentist, you can help your patients to set positive experiences for themselves by letting them understand the importance of good dentist-patient communication. 

In this episode, I discuss applying The Law and creating a referral-centric dental practice.

  • So, if you want to STOP being the everything-to-everyone dentist…
  • If you want to feel respected by your patients…
  • If you want to experience sky-high case acceptance so that you can comfortably lead your patients to better health and confidence…

Tune in now!

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.

Key Quotes:

  • In order to be an exceeding expectations practice, you need to understand the patient’s expectations. And they also need to know that you have expectations too, and that level of assertiveness will bring about respect and referrals.” 
  • “If you over-policy patients, it feels transactional, and you’ve undermined the trust and the relationship from the get-go.”
  • “Your patients really want to follow the rules — they want to be clear. It is a tenant of leadership. You’re leading them to health. They want to know the rules, and they want to know that you have rules.”
  •  “Start leading your patients so that you are more respected and more referable.”

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Why Dentists Shouldn’t Fall Prey To “Reasonable”

In order to succeed in dental practice, it is important to think big. By this, we mean having a clear and defined vision for your practice and then working hard to make that vision a reality.

Doc, are you stuck in mental loops of lack and limitation?

In this episode, I discuss the importance of BIG thinking!

So if you want to understand what keeps things difficult for today’s dental practice owners…

If you want to acknowledge that your “shoulds” are a red flag…

If you want to expand your vision and win no matter what, so you can live into your possibility and potential…

Tune in now!

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.

Key Quotes:

  • When everybody wakes up every day with the same mission, that’s when you do great things.”
  • “Your future is going to be better than whatever is happening right now. And to pull that off, we can’t focus on the rearview mirror. We have to spend more time in our imagination than in our memory.” 
  • “As a leader, it’s our duty to have a big enough vision so that all the people that we lead can have their vision fit within our vision.”
  • “Thinking big is just as easy as thinking small, but there’s a much bigger grander payoff there. And thinking big keeps you growing and makes your journey more fulfilling.”
  • “You don’t have to have it all figured out. You just have to take the first steps toward your dream and have the willingness to do whatever it takes and be resourceful along the journey.”

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The Three Domains Of Discipline Dentists Need To Succeed

Today I’m going to talk about three domains of discipline. That way, you can do a diagnostic tool, grade yourself and see where you can get a bit better, and make things easier in each of these domains. 

In this episode, I give dentists a new way to view discipline. So, if you want to:

  • Maintain a calm and confident practice owner presence,
  • Schedule your success,
  • Guarantee personal and practice growth so you can make more while working less, then

Tune in now!

After listening to the entire podcast, I would like you to answer these three questions:

  1. Which one are you best at?
  2. Which one are you most challenged at?
  3. What commitment will you make right now to level up your discipline in one of those three domains?

You got this, Doc!

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.

Key Quotes:

  • “A disciplined person can run circles around an unclear and uncertain person in this profession.”
  •  “If you’re struggling with something, it could be a lack or an inability to execute a lack of discipline. Still, it also may be an inability to prioritize, and it also may be an inability to organize around those priorities.”
  • “Responsibility is really response-ability, the ability to respond in a much better fashion than you would typically react.”
  • “All organizations take on the personality of their leader.” 
  • “A rich life is usually built through relationships and experiences.”
  • “You have the option to step forward into growth or back into safety.”
  • “Growth discipline means that we choose courage over comfort most of the time.”

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Why Dentists Care About What Other People Think… & What to Do About It

How’s your first half of 2022? I hope it went out well, and I fervently wish the second half would turn out incredible!

This entire podcast is designed to build owner confidence — so you can build team confidence that leads to building patients’ confidence, therefore, creating incredible value that ushers in cash flow. 

In this episode, I discuss the #1 reason for dentists’ insecurity. So if you want to:

  • have a prosperous dental career,
  • reduce your practice owner worries, and
  • ignore the cynics and naysayers, so you stop people-pleasing and win more often, then tune in now!

Remember, if you try and please everyone, you please no one.

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

If you enjoyed this episode, please share it with your dentist friends. Check my Instagram (@dr.maloley) and TikTok (@dr.maloley) for your daily dose of thought-provoking content so that you can be a better practice owner. Don’t forget to subscribe to the show on iTunes to get automatic episode updates for The Relentless Dentist! And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the show’s ranking, and I make it a point to read every single one of the reviews we get.

Key Quotes:

  • “I went from not knowing what I was gonna do to being so decisive and so determined to the point where I really didn’t care about anyone else’s opinions.”
  • “The real magic is being really good at diagnosing. What is the constraint? What is the rate-limiting step? Where are the breaks on where we need to release the breaks? And in almost all practices I know of, there is a bit of people-pleasing and approval addiction.”
  • “We’re all programmed that others’ recognition contributes to our own self-worth. And I think as infants, you could care less, and then it’s kind of, we’ve knocked around, and then we become more approval seeking.”
  • “Now with social media, we get likes and hearts and shares and things like that. You’re exposed to all sorts of reviews, especially if you’ve automated the review process. And that exposes you to not only the five-star reviews, but you’re also kind of prompting people to have a voice that maybe you don’t want them to share their voice.”
  • “We can’t worry too much about what they were thinking because it’s saying more about them than it’s saying about you. So recognize that hurt people, hurt people.”
  • “The less you judge others, the less you’ll think about others judging you. Right? And then go back to when someone is judging you; it really has nothing to do with you. They’re usually projecting their own uncertainty.”

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Hocus Focus: The Magic of Working with Intention

You don’t get results by focusing on results. You get results by focusing on the actions that produce results. — Mike Hawkins

Where’s your focus right now? At least 51% of our direction at all times should be on internal success. As a coach, my priority is on solo practice owners who want to be good at the craft and have a team that surrounds them that they trust that brings out the best in them. That brings out the best in the patient experience. 

Doc, do you need a few tools that keep your focus on what’s important now?

  • If you want to avoid distraction and elevate your practice owner confidence…
  • Know why you’ll want a Definite Chief Aim like Bruce Lee…
  • Show up as the type of dentist patients adore…

So you can develop the superpower of hyperfocus, tune in now!

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

If you enjoyed this episode, please share it with your dentist friends. Don’t forget to subscribe to the show on iTunes to get automatic episode updates for The Relentless Dentist! And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the show’s ranking, and I make it a point to read every single one of the reviews we get.

Key Quotes:

  • “Typical dentists don’t want to spend all night and day on their business. They want a support team, but they don’t want the toxicity. They don’t want the gossip. They don’t want the drama. They don’t want the headaches. They want to focus on being a great dentist and providing a certain level of care to patients.” 
  • “Life and business go sideways. When we put more of our attention on external success than we do on internal success.”
  • “The news is bought by marketers and designed to trigger our primal fear response, right? And they scare you so that they can sell you a myriad of things.”
  • “You are the product. And if you don’t want to be the product, you need ways to stay focused and elevate your confidence.” 
  • “The subconscious mind drives the vast majority of our behaviors, and it needs to have guidance and direction. Or usually, the default setting is not good.”
  • “When it comes to obsession, you want it to be something that’s embedded in your subconscious and it gives you direction in day-to-day life.”
  • “From habit science, you need a cue, a behavior, and a reward to embed a habit to really leverage the automaticity of the habit.”

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