Making Introversion Work To Your Advantage with Matthew Pollard

Making Introversion Work To Your Advantage with Matthew Pollard I have a confession to make. My journey to business was not a piece of cake. You see, I’m an introvert posing to be an extroverted guy trying to connect with the community where I was building my practice. Then came Matthew Pollard, the person that I can relate to. He is the author of the well-received books “The Introvert’s Edge. How the Quiet and Shy Can Outsell Anyone” and “The Introvert’s Edge To Networking”. He’s also a confessed introvert. Yet, instead of making his introversion a handicap, he successfully transformed it into an asset and made it work to his advantage.

Listen in as Matthew talks about how to find systems that will allow you to fill those skills gaps and leverage on your natural introverted strengths.  Find a strategy as an introvert that will work for you.

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Key Quotes:

  • “I think the important thing people will realize is, being an introvert doesn’t mean you’re a second-class citizen. It also doesn’t mean you should behave more extroverted and that’s the key to success.”
  • “The important thing for introverts to know is that your job is not to educate the client with your years of experience. It’s to motivate and inspire action while embedding you as the only logical choice of which to do that action with.” 
  • “So the biggest thing that I want everyone to know is first, you don’t need to be extroverted. But as an introvert, it’s not over. Educate and inform to get them to make a decision. It’s to tell them what they need to know to help them make an easy decision.”
  • “Let’s frame this in a way that everyone will understand. Real costs — Okay, I’m going to need concentrating because I haven’t done this expensive thing. Second, opportunity costs. Here’s what it’s going to look like if I grind my teeth for the next 20 years and the expensive treatments that I’m going to potentially have because of that.  And the emotional cost is, I’m stressed.”
  • “You said, we know this, we know this, we know this, we know this. Yes you do. But by saying all of these things, here’s what I hear as a customer. Okay. Fear, fear, jargon, issues, risk, fear, and money. That is all I hear in my head. It sounds like you’re trying to scare me into spending money. It does not sound like you care.”
  • “People always have the money. They just act to you that they don’t because all they’re hearing is jargon. Now your teams are just as bad at this. As a matter of fact, they are less experienced than you.”
  • “Don’t sell stuff to people that they don’t need. Which story I’d prefer you to is just use logical detail because then, you won’t get the sale. But if you go in to tell a story, make sure that the person will truly benefit.” 
  • “If you choose a clientele that you really serve, well, then look at the three major outcomes, or the three major problems that they had and create one story for each one of those. Then learn those stories and practice those stories yourself, and like, just roll off the tongue.” 
  • “Congruence and comfortability and repetition of people hearing the same story over and over will motivate them to take action.”
  • “Things have changed. We don’t like getting scared into decisions anymore, right? We love to believe that the person if we believe that you care, we’ll buy anything you put in front of us. If we believe that you’re trying to monetize, we’ll buy nothing. And then we’ll start looking around.”
  • “In truth, the reason why a lot of your customers don’t respect you like they used to, the reason why a lot of your customers aren’t open to you suggesting what to buy is mainly because it’s a marketing issue. You don’t know how to articulate your value.”
  • “We have to confront that stigma because it doesn’t mean being introverted, doesn’t mean we’re second class citizens. It means our path to success is just different to that of an extrovert. The other thing is we have to stop using it as a crutch.” 
  • “Empathy is hugely leadership. Empathy is massive in sales listening. It’s something that extroverts perhaps don’t do so well. And because of that, again, we have a massive advantage.” 
  • “I’ve been responsible for five multimillion-dollar success stories. So for me, one of the things that I always try to get people to understand about my story is that being an introvert doesn’t mean you can’t succeed unless you decide.”
  • “Find a strategy as an introvert that will work for you. And you’ll realize that when you find that strategy, you’ll actually run circles around those people that seem to be natural because a system will always outperform one that doesn’t have one.”

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Stop Waiting: Become the Leader You’ve Always Wanted To Be with Dr. CK Lin

Stop Waiting: Become the Leader You’ve Always Wanted To Be with Dr. CK Lin Are you a high-achiever? If you answered yes, you’ll definitely want to listen to this episode. Dr. CK Lin is an executive mentor for high-achievers who supports them to be the leaders they’ve always wanted to be—and to achieve success beyond material things. CK is also a master interviewer with a podcast called Noble Warrior, where he goes right to the heart of things and dives into what really matters.

In this episode, CK is discussing how the idea for his podcast came from Burning Man, how he got started in the coaching business, and why it matters how leaders show up. Listen in to learn his tips on personal mastery, how to gain momentum to impact people and patients in your practice, and the one key question you should be asking to get real clarity in your life and business.

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Key Quotes:

  • “If it’s not deep, it’s not worth doing.”
  • “You need to find what is harmonious for you.”
  • “Human beings don’t like to be told what to do.”
  • “At its best is harmony; not at its best is performance.”
  • “Copying your competitors is a good shortcut, but if that’s your only strategy to be successful, you’re not going to be an industry leader or innovator.”
  • “All those disempowering beliefs are obstructing you from this inner source of power and ideas and creativity and inner peace to actually make the kind of impact that you want to make.”

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Comfort Is Not The Answer with Shakila Angadi

As a dentist, spouse, parent, and coach, Shakila Angadi has juggled many roles. This is something that many of us go through, and today Shakila shares the shifts in thinking that led to a breakthrough for her, as well as the importance of putting yourself in the #1 position as a practice owner. Her wealth of knowledge is extremely valuable and brings special insight and inspiration to the table.

Putting ourselves on the proactive (rather than reactive) side of things positions us in a place of power when it comes to addressing things that come our way. Listen in as Shakila explains how she has done this in her personal life and in her career, as well as how this ultimately took her out of her comfort zone and brought her to the next level.

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Key Quotes:

  • “I found myself in a place where the practice was doing better, but something was still missing and I couldn’t figure out what that was until I started looking outside of what—at that time—dentistry offered.”
  • “I thought, ‘If the answer isn’t in dentistry, then where is it?’ And I landed on emotional intelligence.”
  • We as practitioners get so good at diagnosing everything clinical, but to diagnose our own emotions, it takes a considerable amount of vulnerability, which is very uncomfortable for most of us.”
  • “There’s nothing like testing identity when you pretty much lose function of your dominant hand.”
  • “When you don’t think that the past affects you, that’s where you have problems in life.”
  • “Just because it’s comfortable doesn’t mean that it is right. Comfort is not the answer—it’s how do we get ourselves working optimally.”

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Welcoming In The New Normal with Dr. Stephanie Zeller

Welcoming In The New Normal with Dr. Stephanie Zeller - RD PodcastWith the world changing so drastically due to the pandemic, many are feeling worried about what the future holds. Dr. Stephanie Zeller from the Dental Outliers Podcast joins me again today to share her insights into how we can develop our nervous system to shift our perspective and welcome in the new normal.

Listen in as we discuss how the nervous system plays into our own personal roadblocks to success and how we can surrender to the flow of uncertainty that lies before us. Stephanie shares some exercises that can ease the mind and move it into a more playful state, as well as how to cultivate awareness of ourselves, our environment, and our upbringing. As we prepare for an industry and a practice that has changed, we have an open door to new forms of prosperity and the opportunity to accelerate change in the direction of our choosing.

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Key Quotes:

  • “Life doesn’t have to be this grueling thing. There are so many hacks that we can use with the brain, the body, and the mind that makes life really interesting and exciting.”
  • “When we can relax the nervous system, breakthroughs happen so much faster.”
  • “I can’t control what has already happened, but I can control the new normal that I start creating now.”
  • “Create little anchors in the day that create a new sense of normal.”
  • “Play is going to help regulate your nervous system.”
  • “At the end of the day, everybody makes their decisions based on their emotions.”
  • “You’re only limited by your thinking.”
  • “If you’re only trying to get things back to how they were, you’re missing out on so much magic.”

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Living a Life of Purpose with Dr. Stephanie Zeller

Living a Life of Purpose with Dr. Stephanie Zeller - RD PodcastWith much of our industry currently shut down due to the pandemic, there’s no better time than now to reflect on what we really want in this life. Dr. Stephanie Zeller from the Dental Outliers Podcast joins me today to share her insights on how to live a truly fulfilled and thriving life, which is especially relevant now that the world has changed due to COVID-19.

As dentists, many of us are focused on achievements instead of what makes us feel fulfilled as humans. If this sounds like you, listen in to find out how to get rid of limiting beliefs that are holding you back, how to leverage your natural rhythms to open doors of opportunity, and some of the best things you can do for yourself now, as well as in the future. Dr. Zeller’s message is what we’ve always needed to hear, but especially now that we have a golden opportunity before us to discover who we are and what we really want.

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Key Quotes:

  • “To give and serve I think is the quickest antidote to a lot of the fear.”
  • “Selfish in the spirit of service always wins.”
  • “There’s all these hidden resistances that go on all day; they’re true viruses of the brain.”
  • “Your purpose is what you decide you want it to be.”
  • “The pillars are clarity, energy, courage, productivity, and influence.”
  • “The long-term play is figuring out your own psychology and limiting beliefs.”
  • “When I finally started just trusting my inner voice and my inner sense of authority, that was maybe one of the most liberating moments for me.”
  • “The bigger the leap, usually the bigger the payoff.”
  • “The most powerful person in the room is the person that has nothing to hide.”

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