by Karah Karah | Jan 10, 2018 | Maverick Mind Shifts
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Trying new things always has some risk involved but today’s guest, Dr. Baron Grutter, has pushed the limits and found that taking chances pays off more often than not. Listen in to get some great information and motivation from Baron as he explains how he got to where he is and discusses how he navigated his dentistry career and came out as a leader, teacher, and innovator in the field.
Baron talks in detail about the effect digital dentistry has had on his practice and how he has integrated cutting edge technology into his business. He also talks about mindset and the importance of delegating tasks and keeping a great team around you. The effect on clients and the money saved by his innovative practice is also discussed and analyzed. Baron elaborates on some incredible orthodontic software that could quite possibly be a game-changer in many practices.
Key Quotes:
- “Don’t be afraid to try something because worse thing that’d happen – you’d go back to what you were doing.”
- “Maybe I’m digitally claustrophobic or whatever- I want to be able to interact with other people.”
- “If I know an answer I’d love to share it.”
- “I want things to not look so complicated- because it is so intimidating for most people.”
- “All you do is bring in the model, move the teeth where you want to, press go, and it sets all the movements for you.”
- “I can do a 10 aligner case (10 upper and 10 lower) and it’s under $100 for me.”
- “If you can save $1500 on your lab bill, you could literally hire a whole assistant, do two cases a month, and she/he would have 4 hours of work that entire month and the salary would be completely covered.”
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by Karah Karah | Dec 13, 2017 | Maverick Mind Shifts
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Dr. Graham Dersley is back on the podcast! A prosthodontist with a clinical focus on dental implantology, Graham owns and operates two startup practices in the suburbs of Maryland. In this episode, he shares how he has grown these practices using a concept not commonly discussed in dental circles: the Pareto Principle.
Also called the 80/20 rule, the Pareto Principle states that 20% of the invested input is responsible for 80% of the results obtained. Throughout his career, Graham has seen the truth behind this concept and has adjusted his own practices to focus on the top 20% of patients. Doing this allowed him to not only grow his practices, but also improve his overall satisfaction with his work in dentistry. Listen in to learn how he did it and how other dentists can do the same.
Key Quotes:
- “A lot of us might get to a point where we plateau, and really focusing on the things that have the greatest impact is so important.”
- “I have a certain type of practice model that I’m moving my practice toward, and that doesn’t just happen by treating everybody the same or trying to bring everybody in off the street into your practice. You have to be very intentional about it.”
- “The bottom 20%—and really even the bottom 50%—are such a small percentage of your profit, and if you can clear up some time and some headspace to focus on the top 20% … you’d really come out a lot ahead.”
- “Early on in my practice, I wanted to be the dentist for everybody, and I’d lose sleep at night from that patient that complained about the outrageous cost of that single filling … Now, I just see it as a blessing—they’ve identified themselves as the bottom 20 type patient, and I don’t have to worry about focusing on them.”
- “These patients, when you find the right ones who are motivated and ready to go, you know, one of these patients can be worth 100 typical average new patients.”
- “Initially, you might be working with a dental marketing company whose main goal is increasing the gross number of your patients without much regard to the quality level of those new patients … If they could instead bring in two really awesome patients, you’d have a better ROI.”
- “[Defining your top 20%] is really about increasing your skillset and being able to deliver services that your competition is not, and being able to articulate that you can do that through a marketing message.”
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by Karah Karah | Oct 11, 2017 | Maverick Mind Shifts
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Envisioning where you want to end up in life is the first step towards making it happen. Andrew Turchin did just that and built his business patiently and wisely so that he could end up exactly where he wanted to be. On this episode, he shares the hurdles and fascinating details that are a part of his story. They all helped him end up with a successful and fulfilling life in an unlikely place.
Andrew’s specialty and passion in dentistry is with reconstructive and cosmetic dentistry. He grew and sold a successful practice in NYC and is now growing a successful practice in the small tourist town of Aspen, Colorado. Training and retaining staff, as well as customers, is a common issue with local businesses, but he was prepared for the challenge – thinking out of the box to make it work.
You will gain some great insight from Andrew regarding the importance of beginning with the end in mind as well as “dreamscaping.” He emphasized the unconventional method he developed his skills, as well as the important process of gaining confidence. He later shares how you should not be afraid to ‘toot your own horn’ along with great tips on how he gets his team motivated and involved.
Key Quotes:
- “We try to report leading indicators and get people excited – Take good opportunities to say, “You did a great job!” and “Awesome!” and people just do it more. It’s just positive reinforcement.”
- “Life does guide people where they should be if you’re listening close enough.”
- “I’ve taken plenty of courses, don’t get me wrong, but my best knowledge has been practicing in the practices of those people that people end up taking a continuum with.”
- “I truly believe in somebody being right there either chair-side or a phone call away to help people through the process and to learn that way, versus sitting in a lecture and thinking you’re going to go back and reconstruct someone’s mouth Monday morning.”
- “You can either focus on that failure or you can make it a success.”
- “I’m not very shy so I’ll tell people who I think I am and what I think I can do for them and I’ll do that every day.”
- “Focus on your zone of genius or unique ability as much as possible.”
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by Karah Karah | Apr 5, 2017 | Legendary Leadership, Maverick Mind Shifts
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I met Dr. Jason Campbell at the Voices of Dentistry Summit in Nashville, TN. He has a fascinating story and is engaged in groundbreaking work with patients at his clinic, Cosmetic and Family Dentistry, in Prescott, AZ. From an early age, Jason’s always wanted to be a dentist. Since genetic problems with teeth plagued him from the beginning, he brings a sense of passion to working with patients who present unique challenges.
Jason is a general dentist, but he’s also engaged in complex surgeries and reconstructive dentistry. It wasn’t until he was 14 years old that he was able to get the reconstructive surgery he needed. This allows Jason to relate to patients with challenging cases that other dentists can’t or won’t touch.
Jason is an expert in biomechanical problems and can often bring people relief with minor treatments. He trains doctors to identify underlying causes that often generate a host of symptoms that can lead to an improper diagnosis. He specializes in helping dental refugees who haven’t found success in resolving tooth-related illnesses. In this episode of Relentless Dentist, we’ll talk about how Jason is leading the pack in transforming the practice of dentistry. He’s helping patients who feel like there are no hope and training other dentists to follow in his footsteps.
Key Quotes:
- I feel like there’s this third thing in dentistry that we’re missing – interventional care.
- Dentistry is an act of charity. Charity brings good things into your life.
- You hear of interventional medicine, but you don’t hear that term a lot in dentistry.
- In dentistry, there really are only three things that we contend with. If we can help people avoid these three elements, we can stop 99% of dental problems.
- Inflammation systematically increases your risk for type II diabetes. It increases your risk for pancreatic cancer.
- When you have these three issues: biomechanical problems, acidity problems, and inflammation – that’s what really causing tooth issues.
- You have to start peeling back the symptoms to get the cause to determine what’s the best course of treatment for the person.
- There’s life beyond dentistry.
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by Karah Karah | Mar 29, 2017 | Bold Biographies, Maverick Mind Shifts, Prescriptions for your Practice
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Today’s episode is a little different. Instead of me interviewing our guest, Dr. Bilal Saib of The Passionate Dentist podcast, we interview each other about the highs and lows of our careers and the joys of podcasting.
Dr. B is a fellow dentist and podcaster based in North Carolina. He’s also a frequent missionary to the West Bank, where he performs free dental work in communities in need. In this episode, we talk about how our shows have given us a greater sense of community with other dentists, and dig into our careers.
Dr. B and I talk about the lack of confidence among dentists, which is exacerbated by our tendency to only talk about the good things happening in our practices. We discuss the self-reflection that goes into building your own practice and learning how to manage a team, and how it’s made us better people. Dr. B also shares some of his experiences with missionary work, a unique but meaningful challenge he feels compelled to undertake.
Key Quotes:
- When you decide to own dental practice, you have to step up to the plate and do what is required of you.
- The thing that makes us more fulfilled and makes our practices grow is the psychology of you, the owner, and there’s nothing more powerful in psychology than confidence.
- What the practice requires of me has made me such a better person.
- I go on mission trips because I’m sharing my gift. And my gift is all these little tidbits of things that are lined up perfectly to create this perfect environment.
- I chose to have a low volume, high-quality practice even before I started my practice.
- Dentists are sometimes so benevolent that we forget the time and energy that we put into our education, hiring and firing staff, and patient relationships – there’s a lot of equity there – either because we come from humble beginnings or because we come from a place of give, give give.
- One of the first questions I ask dental students is: “why did you choose to become a dentist?”
- The first check I ever wrote myself was $100. It was a symbolic gesture of my three year anniversary.
- You learn a lot from practice management because when you have a busy practice, you learn what you want and you learn what you really don’t want. And there’s huge value in knowing what you want.
- Don’t treat insurance patients differently than non-insurance patients. Don’t cut your quality short. Do your very best with every patient, even if they’re on insurance.
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by Karah Karah | Mar 8, 2017 | Maverick Mind Shifts
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This week on the Relentless Dentist, I share a fascinating conversation with Dr. Tom Larkin and Dr. Brad Bale from the Voices of Dentistry 2017 conference. This dynamic duo is leading the effort to highlight the link between oral health and arterial disease – the root cause of many forms of physical illness in this country.
Tom and Brad are collaborating on an initiative to raise awareness about the link between periodontal disease and arterial wellness. The Bale-Doneen method is revolutionizing the treatment of ailments and putting an emphasis on oral wellness. We talk about the research underway which is helping to establish the relationship between heart failure and poor oral health.
On this episode, we also discuss the programs that Brad and Tom have created to train dentists and their staff to focus on a patient’s holistic oral well-being. They’re working to help open the minds of both dentists and patients to help everyone understand the link between oral diseases and a patient’s long-term, overall physical health.
Key Quotes:
- Inflammation is what drives arterial disease.
- You really need to maintain the health of your arteries to maintain an excellent quality of life.
- Understand that our work maintaining a healthy mouth is actually saving lives, not just making people’s smiles look great.
- The beauty of the Bale-Doneen method is that it’s an exact diagnostic protocol.
- There are three areas of inflammation that the dentist can address.
- Our method does actually halt and regress disease. That’s been shown.
- Most dentists aren’t anchored in insurance.
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