by [email protected] | Sep 29, 2021 | Prescriptions for your Practice
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5% of people are hard-wired for integrity, while 5% are hard-wired to lie, cheat, and steal even if it doesn’t benefit them. Interestingly, 90% of people will lie, cheat, and steal given three things. Listen in to find out.
We always attribute “stealing” to something tangible, not realizing that there are some abstract constructs that directly affect the practice’s finances.
In this episode, I will discuss the three things that make 90% of people subscribe to some degree of misgiving, why assessing character is complex, and what you can do about it. I will also share my insights on how you can differentiate the strong character from the weak and thoroughly assess your potential hire’s personality before introducing them into your culture.
Tune in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “There’s nothing more viable in your practice than your character as a leader and the character of your team.”
- “Money doesn’t have a conscience.”
- “What really exposes our character is difficult circumstances.”
- “Strong character comes from the feeling of security and self-worth.”
- “Weak characters are overcome by the circumstances.”
- “Think about the character in your hiring. Think about this collective character that is not only additive but creates a synergistic effect for better or worse.”
- “Make sure that you’re not too simple in your interview questions.”
- “Your home environment and work environment can bring out the best in you or the worst in you.”
- “We need to have a growth mindset and understand that you can become whoever you want to become.”
- “We all have things that we put in our backpacks as little kids and carry with us into adulthood that don’t serve us, that don’t service our practice, that don’t serve our patients, that don’t serve our team.”
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by [email protected] | Sep 22, 2021 | Prescriptions for your Practice
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“Until you make the unconscious conscious, it will direct your life and you will call it fate.” – Carl Jung
How’s your relationship with yourself, your profession, and with people? Are they standing in the way of enjoying the abundance of the dental profession? Or is it your thinking that’s killing the cash flow?
Money is not meant to be chased; you need to attract them. And learning from experience, it’s not all about skills and work ethics. Of course, it is essential, but what’s blocking the flow lives within your psyche, and a little re-wiring will help attune your practice to the cash flow.
This episode will talk about the three mental monsters that kill cash flow and how your thinking can quash these monsters by bringing out your unfair advantage. I will also touch on how you can take charge of your thinking and focus on adding value to yourself, your team, and your patients to address your financial worries.
Tune in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “If we don’t have proper architecture, both the enjoy and the cash flow becomes difficult.”
- “Many dentists are frustrated because the clinical skill alone doesn’t cut it.”
- “The way we think causes money and quality of life.”
- “The power of the skill stack is either divided or multiplied by the way we think.”
- “Make sure that your mind and thinking is serving you, your goals, and your business.”
- “What really unleashes a business are business skills, leadership skills, and sales skills.”
- “We can change our thinking if we are deliberate about it.”
- “Make a list of reasons that you’re worth more per hour than you’re currently paying yourself.”
- “If we focus on what we’re getting and not focusing on what we’re giving, that can enhance our scarcity thinking.”
- “Money always follows unique value.”
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by [email protected] | Sep 15, 2021 | Prescriptions for your Practice
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“Togetherness, for me, means teamwork.” — Walt Disney
Yes, Disney’s taking our money — money that we gladly give. In fact, we work our fingers to the bone just for us, and our loved ones enjoy a moment of pleasure in the happiest place on earth.
But what is so great about Disney that we’re willing to do prodigal spending to the extent of cutting costs on essential expenditures like dental care? Can we adapt and make the Disney magic work in our practice?
In this episode, I’ll delve into the principles that make Disney appeal to the core of our senses. The reasons why we trust the company and will continue to spend our money on them even after the magic no longer works on us. And most importantly, how our practice can learn from the values that Mr. Walt Disney himself established to which the company is built upon.
Disney’s taking our money. Wouldn’t it be fair to “steal” their strategies in enthusing clients and recover the money we’ve willingly given to Disney?
Tune in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “We oftentimes lose sight, or we don’t fully appreciate who our competitors really are.”
- “We can steal like an artist and understand the principles that allow some of these big companies to take the healthcare dollars and put them in their pocket. This way, we can generate more loyal patients, better case acceptance, and referrals.”
- “If we’re working under the assumption that Disney is one of our competitors, it would be wise for us to understand some of the principles that allow them to consistently enthuse their clients.”
- “There are unlimited things to make sure that the patient feels that your place is clean and safe and a place where they want to continue to have healthcare.”
- “We want to go into a business, whether healthcare or not, that is courteous.”
- “Efficiency is shifting the pendulum from “needing more resources” to “I am resourceful.””
- “Your competitor is anyone who’s creating a reallocation of precious healthcare dollars away from healthcare.”
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by [email protected] | Jul 21, 2021 | Prescriptions for your Practice
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“Every leader is telling a story about what he or she values.” — Vision and Values, Disney Institute
Whether big or small, any organization has an established mission and vision to define its objectives and approach to reach its goal. However, the most crucial aspect of building an organization is the founding principles for which they stand.
Core values are what bind the company, its employees, and the people they wish to serve. It may be uncommon in dental practice, but having a solid foundation of fundamental principles that integrates naturally with the personal values of everyone in the team is crucial to the practice’s growth and success.
In today’s episode, I will discuss why core values are among the bare essentials in an organization, how it helps in the hiring process and performance evaluation, and how it can serve as your “constitution” when facing adversity or challenging decisions. Drafting well-crafted core values are one thing, but having your team enrolled and aligned to these guiding principles and put them in practice rests in the hands of a moral leader.
Tune in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “We as dentists wanna have core values so that we know what we stand for. And knowing what we stand for is critical for your confidence as a leader and a business owner.”
- “You can use core values to get underperforms on board or out of your way.”
- “You can use core values to help accelerate the growth of your top performers.”
- “It’s not so important what the core values are but that you have core values and you bring them to life.”
- “If you have a smaller practice, this can be a whole meeting wherein the team members bring on their own personal values to the table. If they build the core values with you, they will back it.”
- “Walt Disney really left a legacy through core values that now is this big and powerful company, the size and capacity of an Enron, but in an alignment with core values.”
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by [email protected] | Jun 30, 2021 | Prescriptions for your Practice
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Decide to Dominate
Results are going to come from taking action. And all action starts with a decision.
Having to decide on something is naturally hard, most especially if the decision is transformative. However, decisive leadership is vital to effectively execute the plan of action toward achieving the organization’s goals.
This week’s podcast is about creating a culture of decisiveness, how to empower your team to make more and better decisions, the elements that make up a sound decision, and its impact on the organization’s overall well-being. We will also look into the psychology of “learned helplessness” — a situation where people deliberately put out a minimum viable effort to avoid trouble due to a vague instruction from a high-performance-seeking indecisive leader.
Tune in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “What was the number 1 characteristic of a high-performance culture or a high-performance team? I said immediately, DECISIVENESS.”
- “Decide to dominate. For me, dominate means dominating a day, knowing that we have, as a dental team, control over the day and an opportunity to get better than we were yesterday.”
- “If we’re not decisive, we can expect that our teams will also be indecisive.”
- “If we want results, we need to be decisive.”
- “If a team is consistently making more and better decisions across the board, it’s bound to generate more revenues, more fulfillment, and less stress.”
- “The quicker we make these decisions, the better off we’ll gonna be, the better off the organization is gonna be, and now we start to see the organization reflect the leader and become more decisive.”
- “We need to encourage our people to make mistakes and learn from them.”
- “The best thing you can do for your team is giving them reasons to stay hopeful and optimistic.”
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