Are You Disney or Enron?

Are you Disney or Enron -Dr. David Maloley“Every leader is telling a story about what he or she values.” — Vision and Values, Disney Institute

Whether big or small, any organization has an established mission and vision to define its objectives and approach to reach its goal. However, the most crucial aspect of building an organization is the founding principles for which they stand.

Core values are what bind the company, its employees, and the people they wish to serve. It may be uncommon in dental practice, but having a solid foundation of fundamental principles that integrates naturally with the personal values of everyone in the team is crucial to the practice’s growth and success.

In today’s episode, I will discuss why core values are among the bare essentials in an organization, how it helps in the hiring process and performance evaluation, and how it can serve as your “constitution” when facing adversity or challenging decisions. Drafting well-crafted core values are one thing, but having your team enrolled and aligned to these guiding principles and put them in practice rests in the hands of a moral leader.

Tune in and find solutions to common practice issues at  Prescriptions for Your Practice.

 

Key Quotes:

  • “We as dentists wanna have core values so that we know what we stand for. And knowing what we stand for is critical for your confidence as a leader and a business owner.”
  • “You can use core values to get underperforms on board or out of your way.”
  • “You can use core values to help accelerate the growth of your top performers.”
  • “It’s not so important what the core values are but that you have core values and you bring them to life.”
  • “If you have a smaller practice, this can be a whole meeting wherein the team members bring on their own personal values to the table. If they build the core values with you, they will back it.”
  • “Walt Disney really left a legacy through core values that now is this big and powerful company, the size and capacity of an Enron, but in an alignment with core values.”

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The Antidote For A Needy Team

The Antidote for a Needy Team -Dr. David Maloley

“If we learn to diagnose these needs and treat them accordingly, we’ll have our next level of freedom readily available to us.”

Can you pick out the dominant need in your team, patients, family, and friends? This exercise is very challenging, especially to dental practice owners wearing multiple hats — juggling the demands of the business, the employees, and the clients.

In this episode, I will discuss the six human needs rooted in the deepest of our nature. We require to discover, embrace, and fulfill these needs within ourselves to help us understand what fuels our team so we can respond to them better.

Tune in and find solutions to common practice issues at  Prescriptions for Your Practice.

 

Key Quotes:

  • “All teams are needy and all doctors are needy.”
  • “Needs must be distinguished from wants. In case of needs, deficiency causes a clear adverse outcome.”
  • “Typical management tactics have us treating employees more like human doings than human beings.”
  • “If we embrace these 6 human needs (Certainty, Variety, Significance, Connection, Growth, Contribution), we can confidently influence, align, and predictably increase employee buy-in and engagement.”
  • “When a team member comes to you and you feel like they’re whining, or they’re negative, you must filter out if they are just telling you an unmet need that they have that keeps them from a higher level of performance.”

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