Taking Action Now with Michael Arias

In these uncertain times, it’s important to know how to get back into the community and build trust after people have been living in fear for months now. Michael Arias, a.k.a. The Dental Marketer, joins me on the show today to break down how to get moving, market, and build trust in a fearful world.

Listen in as Michael shares how to use techniques like ground marketing to build relationships and take action in your community so you can grow your business in a sustainable way. He has a lot of insight on how to become a trusted advisor/business that people know they can come to in a tumultuous time like this, and his advice will give you the fuel to get started working on and tweaking your marketing right now.

Key Quotes:

  • “That’s the secret: Don’t stop moving forward, no matter what hand you’re dealt.”
  • “Hope doesn’t really pay the bills. It’s more about actionable steps.”
  • “Showing you care is the number one way to market.”
  • “We went from a rocking bull market to maybe one of the toughest economies we will ever see in our lifetime, so part of this is being scrappy, being resourceful.”
  • “You don’t have to spend any money or overthink. You just gotta go in there and execute.”
  • “You’d be surprised how many people are looking for you just as much as you’re looking for them.”

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Finding Peace and Mindfulness in Times of Uncertainty with Dr. Dawn Kulongowski

If you’re feeling a little stir crazy and uncertain about what the future holds for our industry, you are not alone. Dr. Dawn Kulongowski joins me on the show today to share her expertise in meditation, mindfulness, and managing stress in the best way. We talk about applications from her journey and my own that will hopefully help you in moments of stress and uncertainty.

From week one of shutting down her practice, Dawn walks us through her process of managing her business and mind, as well as how things changed over time. Listen in to learn how to get ahead, advice for dealing with constant change, and the importance of finding value and fulfillment in your life outside of your practice and inside of yourself.

Key Quotes:

  • “We think we have the hands of God, and then we’re told they aren’t needed.”
  • “A little dose of reality can be a good thing to help us get our life in balance and put our life in perspective.”
  • “It’s that fear of the future thing. The biggest issue I’m seeing in everyone is that everyone is afraid.”
  • “We have two choices right now: We can trust that life does have a way of working out, or we can live in fear and have ulcers and heart attacks.”
  • “Happiness and fulfillment are internal things, and we were never taught that.”
  • “We’re never going to calm the world; we have to learn to be calm despite whatever is going on in the world.”

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Finding the Balance Between Selfishness and Selflessness with Nate Rivera

Finding the Balance Between Selfishness & Selflessness with Nate Rivera

After eight years of accounting, Nate Rivera decided he needed to find something that really drove him and allowed him to interact with people the way he wanted to. Now, years later, Nate is on his way to his doctorate in dentistry. He joins the show today to discuss his transition into dentistry and why the idea of being father pushed him to take the initial steps.

Listen in as Nate shares his advice on staying positive throughout the hardships of going through dental school, especially during uncertain times such as these. You will learn the high-performance habits that he has established in his life, including his morning routine. If you have been considering transitioning into dentistry as a second career, this is the episode for you.

Key Quotes:

  • “For me, the biggest thing was setting up a really solid, non-negotiable morning routine.”
  • “I knew going into dentistry that sitting down, finding that clarity, establishing a vision for myself was something that was really important for me as far as success goes.”
  • “Good is the enemy of great.”
  • “What was most important to me was basically building a family, being there for my family all the time, and having them number one.”
  • “If you think that you are just going to wake up and let it happen, succeed, and do really well—it can be tough, especially if you have a family.”
  • “Setting myself up for success meant making money.”

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Staying Sane and Excelling Under Pressure with Dr. Cristian Pavel

Staying Sane and Excelling Under Pressure with Dr. Cristian Pavel

Most of our practices have been thrown into more than a little bit of a curveball as we limit our access to patients, try to protect our teams, and more to prevent the spread of COVID-19. If you’re wondering what’s next and how to stay sane in this lockdown mode, Dr. Cristian Pavel carries some important insight and information that will help you greatly during this difficult time and encourage you to move forward.

Listen in as I share my own breakthrough and Cristian opens up about his journey in dentistry, as well as how he is using yoga to relax, get in touch, encourage acceptance, and increase his mental strength. Many of us burn out or resort to things that damage us or others in challenging times, but we talk about how you can break free from the normal and become more comfortable with where you are and where you’re going.

Key Quotes:

  • “The language we use in our minds dictates everything.”
  • “Pressure is the greatest blessing.”
  • “Adversity helps us reveal our character, and right now is the greatest opportunity for that.”
  • “We’ve always been trained and reinforced in survival mode.”
  • “Go into things with curiosity—not just with the intention to ‘slay’ it.”
  • “There’s only one failure in my book, and that’s not trying.”

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Shortening the Learning Curve with Kyle Stanley

Shortening the Learning Curve with Kyle Stanley - RD Podcast

Dr. Kyle Stanley has accomplished a lot in dentistry at a young age, and he’s joining me to share his story and the journey that got him to where he is today. He gives incredible insight into how to tap into the most valuable resources around you in order to make your way to the top faster. He also explains how speaking about mental health issues has become a big part of his career and why it’s so important and valuable to him.

Listen in as we discuss how Kyle moved so quickly within the field, as well as the mindset and motivation behind the way he tackled dentistry. You’ll learn how he differentiates himself as a non-Beverly Hills – Beverly Hills dentist and why he chose to do dentistry a bit differently.

Key Quotes:

  • “There’s no way I could’ve done this without my mentors pushing me to the front of the line.”
  • “We really focus on taking our time.”
  • “I didn’t know speaking could be a career, but it’s turned into an important part of my profession.”
  • “By understanding the problems better, I was then able to fix the problems.”
  • “I wanted to let everyone know that they aren’t the only ones going through what they’re going through.”
  • “If you have feelings of depression or suicide, that doesn’t make you crazy—that makes you human.”

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How We Communicate with Dr. Chris Bowman

We often complete trainings on and talk about things we only use and do on occasion, but we tend to put important things that we use all the time—like communication—on the back burner. In this episode, Dr. Chris Bowman joins me to break down the importance of communicating more effectively. We discuss the obligation we have to our patients and how communication will help us fulfill what is ethical and incredibly beneficial to them and our practices.

Listen in as Chris shares where most dentists miss out on having maximum satisfaction from their practice, as well as how to make better decisions and present options to patients in a consistent and practical manner. You’ll learn the issues with confidence that affect our ability to do these things, how we tend to make judgments that are off, and what makes patients more likely to follow our advice.

Key Quotes:

  • “The biggest difference between the dentists who do well and the dentists who don’t is those who just get into it and do it.”
  • “Telling someone something they don’t want to hear takes courage.”
  • “There are certain skills that will get replaced by machines, but things like communication and connection—that human need will never be replaced.”
  • “We have an obligation to let patients know what we can do for them, as well as the things that are or are not moving in the direction they want it to go.”
  • “Patients are more likely to follow our advice when they know we ethically have their back.”
  • “Everyone wants the problems that they know they have to go away. So if we get really good at explaining the problems and conditions and how those things are not going the way that they want, then we can get really effective at gaining acceptance for our treatment recommendations.”
  • “It becomes more about presenting and selling a problem rather than presenting and selling a solution.”

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Out Of The Comfort Zone with Dr. Russell Kirk

Out Of The Comfort Zone with Dr. Russell Kirk - Relentless Dentist PodcastDr. Russell Kirk is an old friend I met through podcasting, and someone I admire because of his views on leadership and how he carries out his life in such an impactful way. Dentistry needs more courageous leaders who are able to handle uncomfortable truths and face difficult things, and today we will talk about what it means to be a courageous leader and lessons learned from our mistakes.

Listen in as we discuss where leadership goes wrong, as well as how to be better leaders and practice owners through embracing and learning from the uncomfortable moments. You’ll hear wisdom learned on the Jiu-Jitsu mats that is applicable to our practices, why it’s important to leave behind that risk-aversion we picked up in training, and more.

Key Quotes:

  • “If I have presented a problem, I want to know about it and take care of it, rather than hear about it later.”
  • “You’ve got to get out of the comfortable. You’ve got to get into places where you’re fearful or feeling awkward, and that’s where growth happens.”
  • “We become risk-averse because of our training and that kind of cripples our growth.”
  • “What opportunity does that moment provide for you to grow?”
  • “What podcasting has done for me personally is providing an opportunity for me to practice by myself but not alone.”

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Money Chasing and People Pleasing

Money Chasing and People Pleasing - Relentless Dentist PodcastIf you’re at a point with your practice where you feel like you are bored, burnt out, and broken, it’s probably not your circumstances, community, or team. What it probably means is that you are lacking purpose, or you’ve lost your purpose somehow. In this episode, I’ll be talking about the importance of having and maintaining a strong sense of purpose and fighting to keep pursuing it.

Listen in as I present to you Dentistry’s Chasm of Meaning. This is an illustration that I’ll walk you through in order to understand why and where purpose gets lost in the process of working through our dentistry careers. I will discuss everything from avoiding the games that cannot be won to creating a prosperous practice where you can serve people at a higher level.

Key Quotes:

  • “Life is never made unbearable by circumstances, but only by lack of meaning and purpose.”
  • “I believe we are trying to find external solutions to internal problems, which never leads to a happy ending.”
  • “If we try to be everything to everyone, we are nothing to no one.”
  • “Our default is more is better and dentistry is success.”
  • “Burnout is giving more than you’ve got for too long.”

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Impactful Practice Culture with Dr. Paul Etchison

When I talk to dentists, a lot of the conversation is about how to get everyone rowing in the same direction. In this episode, my good friend Dr. Paul Etchison joins me to share his insight and years of expertise on leadership and implementing systems that create a unified and purposeful practice.

Listen in as Dr. Etchison talks about why wanting to be the best is not enough and why it’s important to focus on a bigger, more meaningful picture. He shares how he maintains order and good communication as the business grows, what he does to attract the best team members, and how that, in turn, creates an office culture that allows the practice to succeed.

Key Quotes:

  • “We’ve grown a lot faster, and when we started taking it exponentially higher was when I dropped down to three days of clinical.”
  • “Over eight years—not a single person has left.”
  • “We want to win. Everyone is working together, and everyone just kind of has that mentality that ‘let’s get better at this.’ I think the results speak for themselves.”
  • “We’re not just being the best in town; we’re changing how the public thinks about dentistry so that we can help more people.”
  • “I’m leading by example by taking good care of patients.”
  • “We have to look at the macro implications of what we do all day. That’s what is inspirational to the team: knowing that even the little stuff makes a big difference. You have to communicate that as the leader.”
  • “We talk about what we need to improve so much that we forget about what we’re doing well.”
  • “Learn from people that are doing it well. Always be learning.”

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Unrealistic Expectations and Silent Suffering with Tiger Safarov

Comparison and unrealistic expectations are often not talked about, but both happen frequently in dentistry. Today Tiger Safarov, founder of dental inventory management software ZenSupplies, joins the show to discuss the worrying topic of depression in dentistry and how to handle the stress of debt after schooling.

Listen in as Tiger shares what he thinks you should delegate to your assistant so you don’t feel overwhelmed, as well as why you should value your dental assistant. You’ll learn the importance of allowing yourself to make mistakes, how to connect with your team, and more.

Key Quotes:

  • “Just do the right thing. Keep moving and keep building.”
  • “There is a huge disconnect of your expectations and what happens when you finish dental school.”
  • “We take this identity of expert and we put it in all these places where we have no expertise … That’s where dentists end up in this place of burnout.”
  • “My biggest concern is that there are too many people suffering in silence.”
  • “The longer you’re sidetracked, the harder it is to course-correct.”
  • “Permission to make mistakes is so important.”

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