by [email protected] | Mar 6, 2024 | Enhancing Culture
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Have you ever questioned if everyone on your dental team truly fits the culture of your practice? Dr. Dave shares insights from his own experiences and those of other dentists, focusing on the critical role of hiring for culture fit. Find out how aligning your team with your practice’s core values and vision can transform your workplace into a cohesive, thriving environment where everyone looks forward to contributing their best.
It’s important that you enjoy the people you employ.
In this episode, Dr. Dave explores the essence of culture-centric hiring within dental practices. With a blend of personal stories and seasoned advice, he guides us through the journey of creating a team that not only achieves professional excellence but also fosters a joyful and supportive atmosphere.
Discover the strategies to mold a practice where each member is passionately aligned with a unified vision of success.
- Define and Align: Learn to vividly articulate your practice’s culture, drawing in individuals who not only share your core values and mission but are eager to contribute to them.
- Beyond the Resume: Delve into the effectiveness of behavioral interviewing techniques to uncover candidates’ true spirits, ensuring a match that extends well beyond mere technical abilities.
- Team-Driven Hiring: Uncover the benefits of including your existing team in the hiring process, promoting a more integrated and harmonious workplace culture.
Tune in and revolutionize your hiring approach to assemble the ideal team that elevates your dental practice to unparalleled levels of harmony and success.
Take the next step towards transforming your dental practice. Take Dr. Dave’s Dentists Ascend Quiz to discover the hidden potential in your business.
Key Quotes:
- “Listen, you spend a tremendous amount of your life with your dental team, so you must prioritize culture and attitude above all else. And it’s not just about enhancing the bottom line. As Peter Drucker famously said, culture eats strategy for breakfast.”
- “Imagine having a team of humble, hungry professionals who are fully aligned with your mission. It will transform your practice and your life.”
- “The very first thing that we need to look at when it comes to culture-centric hiring is defining your culture clearly. Start by articulating the essence of your practice’s culture. This involves deep introspection.”
- “When I had our culture locked and loaded, the team met with the candidate first. If they liked that candidate, then I would interview them almost as a formality. I always hired them. I wanted to make sure that I was in a relationship with them, and that they understood our mission and values. But ultimately, the team did the hiring and said, I want this person on our team. That made them immediately invested in their success.”
- “The ability to communicate effectively is crucial in a setting where collaboration and patient care are daily priorities. A team member’s ability to articulate their thoughts clearly, listen actively, and adapt communication styles depending on the situation can significantly impact team harmony and patient satisfaction.”
Featured on the Show:
- People: Peter Drucker, was a prolific writer and consultant whose insights on management, leadership, and organizational structure profoundly shaped the modern business world. He is known as the “father of modern management”.
- People: Jeff Bezos, is a visionary entrepreneur who revolutionized e-commerce and cloud computing by founding Amazon.
- I appreciate your feedback. Let me know what you learned and loved here: [email protected].
by [email protected] | Nov 8, 2023 | Prescriptions for your Practice
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Are you a dental practice owner looking to foster a team culture that’s rooted in passion rather than just profit?
This week, we’re exploring the “Mercenary vs. Missionary” mindset with guidance from John Doerr, the legendary venture capitalist. His insights help us understand the crucial differences between team members who operate out of self-interest and those who are driven by a shared vision and dedication to your practice’s success.
- Delve into Doerr’s perspective on why a missionary-driven team is the cornerstone of long-term success and patient satisfaction.
- Learn actionable steps to inspire a shift in your team’s mindset, leading to improved care, stronger team cohesion, and enhanced practice growth.
- Discover how to identify mercenary traits and strategically transform them into missionary zeal that aligns with your practice’s core values.
For dental practice owners seeking to create a lasting impact and drive genuine success, this episode is your playbook.
Tune in and learn how to lead your team towards a future where dedication and passion are the driving forces.
Subscribe, rate, review, and share this episode with peers who are just as dedicated to cultivating a thriving, mission-driven dental practice.
P.S. Reveal the hidden potential in your dental practice. Take the Dentists Ascend Quiz for your customized results.
Key Quotes:
- Misalignment affects team potential, workloads, patient care, and overall practice success.”
- “Transforming your team from mercenaries to missionaries creates passion and alignment.”
- “Exceptional patient care leads to stronger patient relationships and a thriving dental practice.”
- “Passion can be cultivated from curiosity and leads to consistency of purpose.”
- “The journey from mercenary to missionary mindset requires patience, persistence, and strong leadership.”
Featured on the Show:
- People: John Doerr, an American investor and venture capitalist at Kleiner Perkins in Menlo Park, California.
- People: Mark Cuban, an American billionaire businessman, film producer, investor, and television personality.
- I appreciate your feedback. Let me know what you learned and loved here: [email protected].
by [email protected] | May 24, 2023 | Prescriptions for your Practice
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Would you rather be compensated for who you are or what you do? It’s a question worth pondering as you embark on your journey to differentiate yourself in the dental industry.
It’s time to go beyond offering exceptional dental services and create a unique identity that resonates with your target audience. By investing in who you are as a dental practice, you will attract patients who value your unique qualities and are willing to pay a premium for your services.
In this episode, I discuss why this is a really bad time to be “just another dentist.”
- So if you want to know what it takes to increase your revenue with less effort …
- If you’re ready to design your practice’s essence and how it’s perceived by patients …
- If you want to be in a category of one in your community so you can get paid more and take more time off…
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Join The Leading Dentist Collective – the free collaborative community for single-location dental practice owners who want to unleash their people, profits, and purpose.
Key Quotes:
- “Without a clear brand, identity, and messaging, these same practices are gonna fail to establish a memorable and consistent patient experience, resulting in reduced patient loyalty and engagement.”
- “A weak brand fails to build trust and credibility, making it harder to persuade potential patients to choose your services, AKA case acceptance.”
- “A dental practice with a high-impact brand enjoys several advantages. It stands out in the competitive market, attracting more attention and interest from potential patients.”
- “A strong brand establishes trust, credibility, and a positive reputation, making it easier to convert interested individuals into loyal patients.”
- “A high-impact brand fosters patient loyalty and advocacy, resulting in word-of-mouth referrals that reduce marketing costs and increase revenue growth opportunities.”
Featured on the Show:
- People: Dan Kennedy, author and founder of Magnetic Marketing
- People: John Jantsch, author of “Duct Tape Marketing”, speaker, and marketing consultant
- Organization: Nike, a multinational corporation known for its athletic footwear and apparel
- Organization: Apple, a technology company known for its innovative products and sleek design
- Organization: Deloitte, an international professional services network
- Publication: Harvard Business Review, a general management magazine published by Harvard Business Publishing
- Movie: Air
- I appreciate your feedback. Let me know what you learned and loved here: [email protected].
by [email protected] | Jul 7, 2021 | Prescriptions for your Practice
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“Great minds discuss ideas; average minds discuss events; small minds discuss people.” — Eleanor Roosevelt
Many people find gossiping fun, enjoyable, and addictive until they become the focus of the idle talk. However, in a professional setup like the dental workplace, gossipmongering is an enormous time and productivity waster, not to mention unprofessional. In addition, it increases anxiety among employees, puts a strain on teamwork, erodes trust, and crushes morale.
Listen in as I provide steps on dispelling gossip before it enters the workplace, how dental owners should foster a culture of healthy conflict, and how to maintain an environment of high candor, high trust, and straightforward verbal communication.
Tune in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “I created a team training called “The 5 Habits That Destroy Team Unity” and we talk about it as a team.”
- “A lot of gossips comes from envy and jealousy.”
- “Gossip becomes addictive. Left to its own devices, it’s gonna run rampant, it’s gonna hijack your vision, it’s gonna destroy your well-being as doctors, it’s gonna divide team members, it’s gonna create unnecessary dramas, and none of that contributes to patient care.”
- “We want in a culture is a healthy conflict.”
- “We can create a team environment of high candor, high trust, and very direct verbal communication.”
- “Healthy conflict drives results without having to babysit the culture or nudging people to actually do their job.”
Featured on the Show:
- Dave Ramsey, Ramsey Solutions
- Newsletter: Does your practice have a Halftime? (See footer and subscribe to our email list to get the weekly newsletter.)
- I appreciate your feedback. Let me know what you learned and loved here: [email protected].
by [email protected] | Jun 30, 2021 | Prescriptions for your Practice
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Decide to Dominate
Results are going to come from taking action. And all action starts with a decision.
Having to decide on something is naturally hard, most especially if the decision is transformative. However, decisive leadership is vital to effectively execute the plan of action toward achieving the organization’s goals.
This week’s podcast is about creating a culture of decisiveness, how to empower your team to make more and better decisions, the elements that make up a sound decision, and its impact on the organization’s overall well-being. We will also look into the psychology of “learned helplessness” — a situation where people deliberately put out a minimum viable effort to avoid trouble due to a vague instruction from a high-performance-seeking indecisive leader.
Tune in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “What was the number 1 characteristic of a high-performance culture or a high-performance team? I said immediately, DECISIVENESS.”
- “Decide to dominate. For me, dominate means dominating a day, knowing that we have, as a dental team, control over the day and an opportunity to get better than we were yesterday.”
- “If we’re not decisive, we can expect that our teams will also be indecisive.”
- “If we want results, we need to be decisive.”
- “If a team is consistently making more and better decisions across the board, it’s bound to generate more revenues, more fulfillment, and less stress.”
- “The quicker we make these decisions, the better off we’ll gonna be, the better off the organization is gonna be, and now we start to see the organization reflect the leader and become more decisive.”
- “We need to encourage our people to make mistakes and learn from them.”
- “The best thing you can do for your team is giving them reasons to stay hopeful and optimistic.”
Featured on the Show:
