Post-Dental Prohibition

Post-Dental Prohibition - Relentless Dentist PodcastAs we continue through this pandemic, it is hard to find stable information that is not backed by an agenda. Unfortunately, this has truly exposed the leadership vacuum we have. So in this episode, I want to make sure we are headed in the right direction long-term—and that we are not just reacting to the onslaught of demand that came through after it was legalized to go back to work.

Listen in as I share what I believe the future may hold for dentistry, as well as the actions we need to take to ensure our team, patients, and practices remain sound regardless of the restrictions that are imposed. Now is the time to develop systems that boost your reputation and promote trust in the community because if fear is the real pandemic, then trust is the only antidote.

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Key Quotes:

  • “The thing with governments is once they use a strategy, they’re more than likely to use that strategy again.”
  • “The more I try to understand about the pandemic and virology, the more confused I get.”
  • “My encouragement to dentists is to help fill that leadership vacuum.”
  • “Stay focused on innovation.”
  • “If fear is the real epidemic, or pandemic now, the antidote will be trust.”
  • “We have to hope for the best and prepare for the worst.”

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Impactful Practice Culture with Dr. Paul Etchison

When I talk to dentists, a lot of the conversation is about how to get everyone rowing in the same direction. In this episode, my good friend Dr. Paul Etchison joins me to share his insight and years of expertise on leadership and implementing systems that create a unified and purposeful practice.

Listen in as Dr. Etchison talks about why wanting to be the best is not enough and why it’s important to focus on a bigger, more meaningful picture. He shares how he maintains order and good communication as the business grows, what he does to attract the best team members, and how that, in turn, creates an office culture that allows the practice to succeed.

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Key Quotes:

  • “We’ve grown a lot faster, and when we started taking it exponentially higher was when I dropped down to three days of clinical.”
  • “Over eight years—not a single person has left.”
  • “We want to win. Everyone is working together, and everyone just kind of has that mentality that ‘let’s get better at this.’ I think the results speak for themselves.”
  • “We’re not just being the best in town; we’re changing how the public thinks about dentistry so that we can help more people.”
  • “I’m leading by example by taking good care of patients.”
  • “We have to look at the macro implications of what we do all day. That’s what is inspirational to the team: knowing that even the little stuff makes a big difference. You have to communicate that as the leader.”
  • “We talk about what we need to improve so much that we forget about what we’re doing well.”
  • “Learn from people that are doing it well. Always be learning.”

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The Secret to Achieving High Performance through Self-Leadership with Karah Maloley

Achieving High Performance through Self-Leadership with Karah Maloley

Dr. Karah Maloley, wife of Dr. Dave, joins on the podcast this episode to discuss and reflect the incredible changes in the practice over the past year. They go through the goals that were set for the past year and discuss the outcomes and how they worked out so well. One of the big things discussed was how they managed to go from four-day work week to a three-day work week while still growing and having a record year.

Dr. Dave talks about how taking more time off has improved his leadership skills and in-turn helped make his team and his clients happier. He also talks about the habits he has been working on and his obsession with high performance and sustainable growth and success. They emphasize the importance of accountability and leadership by example and they share ways to breathe life and passion into your practice.

Key Quotes:

  • “I made the decision we were going to go from four-day work weeks to three-day work weeks.”
  • “It’s about impact and intention and knowing what we’re there for and being hyper-focused to get results every day.”
  • “Despite the reduction in days and hours, we grew probably more than we have in 6 or 7 years.”
  • “A happy team creates happier patients.”
  • “The extra time that I have, those days where I can work on different projects, have allowed me to I think, be a more focused leader and work a lot more on myself.”
  • “Self-leadership always precedes great team leadership.”
  • “A lot of turning points in my life have come from trying times and tragedies, what if I just engineer it this year?”
  • “Most dentists are working in their practice, high level dentists are working in their practice and on their practice, the highest level dentists I’m convinced are working on themselves.”

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