by [email protected] | Jun 16, 2021 | Prescriptions for your Practice
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In this episode, I will expound on The 6 Vision Mistakes Dentists Make. I will discuss how crafting a clear vision supports the team’s growth and reinforces the practice effectively.
More than ever, dentists need to have a well-defined mission and a compelling vision to reinforce their practice, not only for themselves but also for their staff and patients. It provides a clear and consistent direction as to where the practice is going.
Faced with many challenges aggravated by these uncertain times, dentists need to run a successful business to avoid plateaus. One key aspect of strengthening the business is value-creation among the team steered by a well-executed vision. It has to be big enough to fit all of the employees’ dreams and hopes in it.
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Key Quotes:
- “It’s important that we have a vision and we execute that properly.”
- “Execution without vision creates friction.”
- “Your vision has to be big enough to fit all of your employees’ dreams and hopes in it.”
- “Being flexible and strategy is important once we define our mission and our vision.”
- “Vision needs to stir excitement and emotion.”
- “We need to evolve as humans.”
- “We need to grow our practice by growing our people.”
- “Make sure that you’re willing to become something much more.”
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by [email protected] | Oct 2, 2020 | Prescriptions for your Practice
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This is part two of my three-part series called “The Three Dysfunctions of a Dental Practice.” Before continuing with this episode, I encourage you to listen to part one, where I share why dentists are constantly looking for external solutions to their internal problems and how to fix this. Today I will be discussing the false belief many dentists have that their number one job is being a good clinician when it is actually being a good leader.
Listen in as I explain three activators that drive mastery within your practice: goodwill, case acceptance, and team building. You will learn the importance of building trust and rapport with your clients, how to create a “surprise and delight” aspect of your service, and how to ensure you have the right members on your team. If you are looking to grow your business and create long-lasting clients, this is the episode for you.
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Key Quotes:
- “Everything you do is a marketing asset or a marketing liability.”
- “A dental practice isn’t limited by its opportunities—it’s limited by its leader.”
- “You can’t really fake trust, so you have to make sure that you and your team are working in your patient’s interest.”
- “When it comes to team building, we have to make sure we have the right players on the team.”
- “Ideal team players are hungry, humble, and smart.”
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by [email protected] | Jul 22, 2020 | Maverick Mind Shifts
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Can you imagine starting a business on March first—and getting shut down two weeks later? Dr. Joe Blaylock of Life and Dentistry joins me again to share how it felt to have to shut his doors so soon after a big opening and the steps he has taken to combat the crisis, from scrambling for funding and staying afloat to building back from the ground up through faith and forward-thinking leadership.
Listen in as Joe discusses how he found a productive mindset that helped him with navigating through obstacles he never saw coming, as well as what kept him on track. You will hear about the key things that gave Joe the tools he needed and his best advice for those who are going through a similar rough patch.
Key Quotes:
- “I had to beg these banks for loans and now, two months later, I gotta say that I can’t pay after all. It’s a really scary position.”
- “The incredible thing about humans is that we don’t know what we’re made of until we have to show it.”
- “Without COVID, do I think I’d have 100 new patients in June? No, I don’t think I would. I capitalized on the flip in the market demand and I don’t know how long it’s going to last.”
- “Literally two months ago, we had just gotten this thing off the ground and I was setting up unemployment. Now I’m looking for another assistant.”
- “Month one, you can wing it. Months two, three, and four—not setting aside that time to communicate with your team can bring unwelcome surprises. It’s fire prevention.”
- “When you’re called to do, you must do. Sometimes we lose track of that when there are more pressing things.”
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by [email protected] | Jul 1, 2020 | Legendary Leadership
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As we continue through this pandemic, it is hard to find stable information that is not backed by an agenda. Unfortunately, this has truly exposed the leadership vacuum we have. So in this episode, I want to make sure we are headed in the right direction long-term—and that we are not just reacting to the onslaught of demand that came through after it was legalized to go back to work.
Listen in as I share what I believe the future may hold for dentistry, as well as the actions we need to take to ensure our team, patients, and practices remain sound regardless of the restrictions that are imposed. Now is the time to develop systems that boost your reputation and promote trust in the community because if fear is the real pandemic, then trust is the only antidote.
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Key Quotes:
- “The thing with governments is once they use a strategy, they’re more than likely to use that strategy again.”
- “The more I try to understand about the pandemic and virology, the more confused I get.”
- “My encouragement to dentists is to help fill that leadership vacuum.”
- “Stay focused on innovation.”
- “If fear is the real epidemic, or pandemic now, the antidote will be trust.”
- “We have to hope for the best and prepare for the worst.”
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by [email protected] | Feb 5, 2020 | Legendary Leadership
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When I talk to dentists, a lot of the conversation is about how to get everyone rowing in the same direction. In this episode, my good friend Dr. Paul Etchison joins me to share his insight and years of expertise on leadership and implementing systems that create a unified and purposeful practice.
Listen in as Dr. Etchison talks about why wanting to be the best is not enough and why it’s important to focus on a bigger, more meaningful picture. He shares how he maintains order and good communication as the business grows, what he does to attract the best team members, and how that, in turn, creates an office culture that allows the practice to succeed.
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Key Quotes:
- “We’ve grown a lot faster, and when we started taking it exponentially higher was when I dropped down to three days of clinical.”
- “Over eight years—not a single person has left.”
- “We want to win. Everyone is working together, and everyone just kind of has that mentality that ‘let’s get better at this.’ I think the results speak for themselves.”
- “We’re not just being the best in town; we’re changing how the public thinks about dentistry so that we can help more people.”
- “I’m leading by example by taking good care of patients.”
- “We have to look at the macro implications of what we do all day. That’s what is inspirational to the team: knowing that even the little stuff makes a big difference. You have to communicate that as the leader.”
- “We talk about what we need to improve so much that we forget about what we’re doing well.”
- “Learn from people that are doing it well. Always be learning.”
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