by [email protected] | Feb 8, 2023 | Prescriptions for your Practice
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Many people working in dental don’t have the experience of working in a healthy team dynamic—and that’s a problem. If you don’t set high standards, you may stay stuck in the status quo—which, if you’ve experienced any customer service in the past couple of weeks, you know is getting worse.
Enhancing your skills as a dental team builder has never been more important.
- Doc, if you want to enjoy being around a productive, unified team…
- If you want to put an end to team turnover and feeling short-staffed…
- If you’re ready to embrace the experience economy so you can win at a game of practice ownership, tune in now!
Rate yourself honestly on these seven habits of high-performance dental teams, and devise a plan to do better in that area. It’s time to make a change!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Join The Leading Dentist Collective – the free collaborative community for single-location dental practice owners who want to unleash their people, profits, and purpose.
Don’t tackle dental practice ownership on your own – take advantage of the expertise at the Dental Startup Masterclass! This two-day event in Houston, TX on March 9 and 10 will show you how to evaluate contractors, cut costs on equipment and IT, formulate budgets, come up with efficient floor plans, and much more. Receive the counsel and insight you need to make your practice thrive.
Key Quotes:
- “The big competitive advantage right now is assembling and unifying a team.”
- “Your team understands the power of team building and they help you unify the team. If you try and go this alone, this is gonna be a high-resistance upward truck for you.”
- “You can have somebody on your team that’s hyper-focused on the patient experience because quite frankly, as you go about your day, you don’t have much time for that. But as the owner, you’ll likely need to be the employee experience officer. And it’s a valuable use of your time.”
- “You can’t fake compassion and you can’t fake connection. These have to be real things that your culture is all about and you reward it when you see it.”
- “Oftentimes we get so focused on productivity that we forget creativity. Productivity is getting it done, creativity is getting it right.”
- “You should hire and fire based on values.”
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by [email protected] | Jan 11, 2023 | Prescriptions for your Practice, Uncategorized
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Having a successful dental practice is more than just having a great team. It is also about having the appropriate leadership and management strategies in place. Unfortunately, many dental practices suffer from low morale, high turnover rates, and decreased profits because of ineffective management.
Leadership and management are two different things – and when dental practice owners rely too heavily on traditional management techniques, it leads to low morale, productivity, and loyalty. As a result, it can take away from the practice’s overall success and the dental practice owner’s paycheck.
In this episode, I discuss catastrophic management mistakes dentists make.
- So if you want to prevent team turnover and poor morale…
- If you want to find more fulfillment AND profits in your dental practice…
- If you want to understand why the way we work isn’t working so you can surround yourself with the best team imaginable…
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Key Quotes:
- “Human beings are meant to strive. We’re not supposed to be in a tensionless state, and I hate that achievement-oriented people are considered radicals.”
- “I think there are certainly better ways to go about goal achievement than using resolutions. Nonetheless, I think every year should, you should have a determination that this year is going to be your best and you’ll learn skills and mindsets that allow next year to be your best.”
- “Let’s appreciate that at the heart of this great resignation, we can blame it on a generation of people that don’t wanna work. I don’t think that’s true. I think it’s more about there being a lot of workplaces that suck.”
- “Leaders create more leaders. Managers are about authority.”
- “A leader allows the vision and the values to be the boss and to guide the behavioral standard. A manager will believe that if everyone colors inside their lines and follows the script, then we’ll be just fine.”
- “In the real world, not everything goes as planned even when we are trained properly when prepared properly, and we have the best of intentions.”
- “You as a leader still have to get what you need. We have to make sure that we are creating an environment that brings out the best in us, so we can’t just sacrifice, sacrifice, sacrifice.”
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by [email protected] | Jan 4, 2023 | Uncategorized
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Are you tired of struggling to grow your dental practice in a challenging economy? Do you want to finally find the path to profits and understand what’s been holding you back from achieving your goals? It’s time to take control and elevate your practice owner’s confidence in 2023. In this episode, learn how to enjoy BIG practice growth and overcome any obstacle that stands in your way.
Dental practice owners: Do you want to take your “impossible” and make it easy?
- If you want to enjoy BIG practice growth in a challenging economy…
- If you want to find the path that brings you the most profits and competitive advantages…
- If you want to understand what keeps you from getting what you want year after year so you can elevate your practice owner confidence in 2023…
Tune in now!
It’s time to set your sights high and take your dental practice to the next level. Success is just around the corner!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Key Quotes:
- “When you think of the challenge, think of a high-growth opportunity and lean into it.”
- “Mastery takes time — there’s a maturation process.”
- “Confidence comes from a commitment to mastery. Commitment is 100% word. If you’re 98% committed, you ain’t committed.”
- “Mastery is a pursuit of practice until it becomes automatic. And once it becomes ritualized and automatic, your mind and body connect and allow you to focus on the bigger picture.”
- “Each of us is a one-of-a-kind phenomenon, and your path will be unique. So be courageous and defiant of the right way.”
- “If you’re always on a mastery path and you’re always learning, the learning creates the skills, the skills create the value, the value creates income, and you can continue to compound this as time goes on.”
- “If you know where you are and where you want to go, the first pathway may not work. The second one may not work, but you try multiple pathways until you get to where you need to go.”
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by [email protected] | Dec 28, 2022 | Uncategorized
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“We are what we repeatedly do… therefore excellence is not an act, but a habit.” — Will Durant
Habits are a powerful influence that affects our actions and outcomes. If you’re passionate about habits, you understand how important it is to form positive habits that lead to success. However, even if you are not habit-obsessed, developing a habit-based leadership philosophy can have a significant impact on you, your team, and patient care. Focusing on the habits that need to be stopped, sustained, and started can result in improved results in many aspects of life, like profitability, productivity, and patient care. Welcome to the world of habit-based leadership – let’s explore the potential it holds!
In this episode, I discuss the minuscule habits that lead to a massive impact.
- So if you want to build the two critical habits that enhance your team’s morale and productivity…
- If you want to capitalize on habits that create. an unfair advantage for your dental practice…
- If you want to grow your leadership skills and confidence so you can make 2023 your most profitable, enjoyable year yet…
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Key Quotes:
- “Working harder isn’t working.”
- “There’s a time and a place to make sure that we’re working very smart as well.”
- “Leadership and practice potential is a reflection of your habits.”
- “The payoff of new habit installation is always delayed.”
- “The thing that you are most committed to, the thing that I’m most committed to is our identity, and confidence elevates that identity.”
- “Make sure that you’re working on productive habits and building your confidence simultaneously because they’ll start to synergize.”
- “An innovation habit and a communication habit turn your team’s frustration into the raw material for growth and reduced stress.”
- “Make sure that you’re upgrading your habits, and that makes you more clear, energetic, and courageous because that makes you a more influential role model. And then that allows you to wield the tools of influence to impact these people in a hugely positive way.”
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by [email protected] | Dec 14, 2022 | Prescriptions for your Practice
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When it comes to dental health, expectations are an essential factor. The more positive expectations your patients have, the more likely they will be to take the steps necessary to achieve their dental health goals. As a dentist, you can help your patients to set positive experiences for themselves by letting them understand the importance of good dentist-patient communication.
In this episode, I discuss applying The Law and creating a referral-centric dental practice.
- So, if you want to STOP being the everything-to-everyone dentist…
- If you want to feel respected by your patients…
- If you want to experience sky-high case acceptance so that you can comfortably lead your patients to better health and confidence…
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Key Quotes:
- “In order to be an exceeding expectations practice, you need to understand the patient’s expectations. And they also need to know that you have expectations too, and that level of assertiveness will bring about respect and referrals.”
- “If you over-policy patients, it feels transactional, and you’ve undermined the trust and the relationship from the get-go.”
- “Your patients really want to follow the rules — they want to be clear. It is a tenant of leadership. You’re leading them to health. They want to know the rules, and they want to know that you have rules.”
- “Start leading your patients so that you are more respected and more referable.”
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