by [email protected] | Jul 12, 2023 | Prescriptions for your Practice
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Have you experienced the detrimental impact of an employee who brings negativity, disrupts team harmony, and creates a nightmare work environment? Is there currently someone on your team who fits this description? Their attitude, lack of collaboration, and inability to find solutions can infect your practice’s culture like a disease.
In this podcast, I will share valuable insights and strategies on how to identify and tackle these cultural challenges. From communication breakdowns and increased conflict to high turnover rates and employee dissatisfaction, we explore the signs and symptoms to watch out for. We will also delve into the stages of cultural deterioration and provide actionable steps to prevent and overcome these challenges.
In this episode, I discuss the massive problems associated with unaddressed team and culture issues.
- So if you want to promote employee satisfaction, engagement, productivity, and ultimately, better patient care…
- If you want to avoid destructive employee accusations and litigation…
- If you want to prevent a toxic environment and culture crisis so you can attract the best talent around…
Tune in now!
Don’t let a toxic work environment derail your practice. Take control and transform your team dynamics for the better.
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Attention single-location dental practice owners who want to build a high-performance team so that you can take more time off while enjoying elevating profits: Learn about Dental Practice 3.0 and the new Dentists Ascend Mastermind
Key Quotes:
- “The best way to maneuver your business is to speak the truth, whether it’s very comfortable, very optimistic, or very uncomfortable.”
- “Negative cultures are gonna lead to low morale with your dental team and you. You’re gonna feel it more than anyone. If employees feel undervalued, disrespected, or unsupported by you or somebody on the team.”
- “When there are cultural issues and they go unaddressed, it’s gonna result in the breakdown of effective communication.”
- “The culture within a dental office can have a direct impact on the patient experience.”
- “A healthy dental office culture is gonna be characterized by open communication, trust, respect, collaboration, and a shared commitment to the practices, values, and goals.”
Featured on the Show:
by [email protected] | Jun 7, 2023 | Prescriptions for your Practice
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What can we learn from these elite warriors and how can their principles and perspectives drive your practice towards long-term success?
Let’s uncover the invaluable lessons that can be drawn from the SEALs. Discover the power of adaptability in navigating the ever-changing landscape of the dental industry. Explore the importance of teamwork and collaboration in fostering a harmonious work environment and delivering exceptional patient care. Learn how to cultivate resilience, lead by example, and embrace continuous learning to elevate your practice to new heights.
In this episode, I discuss why dental practice owners should learn important team-building principles and perspectives from the likes of Jocko, Goggins, and Admiral William H. McRaven.
- So if you want to stop setting “realistic” goals and create something more audacious…
- If you want to build an unbeatable mind to help you win in this new economy…
- If you want to cultivate camaraderie so you can enjoy an incredible workplace and an elite dental team…
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Join The Leading Dentist Collective – the free collaborative community for single-location dental practice owners who want to unleash their people, profits, and purpose.
Key Quotes:
- “If we don’t learn from elite leaders, dentists tend to forget how much they still have to learn about influencing and impacting their people.”
- “By consistently demonstrating integrity, professionalism, and dedication, leaders can inspire their team to follow suit.”
- “These goals may seem unimaginable at first, but they will serve as a powerful catalyst for growth, innovation, and development of you and your team.”
- “Leaders should foster a culture of constant improvement where training and development are ongoing priorities.”
- “By consistently exhibiting the qualities that you expect from your team, you are gonna earn their respect and admiration.”
- “Achieving extraordinary goals is rarely an individual endeavor, but rather a result of collective effort and shared purpose.”
Featured on the Show:
- People: William McRaven, served as the ninth commander of the US Special Operations Command.
- People: Chris Kyle, a former United States Navy SEAL and sniper. He wrote a book, American Sniper: The Autobiography of the Most Lethal Sniper in U.S. Military History, and the source for Clint Eastwood’s blockbuster, Academy-Award nominated movie, American Sniper (2014).
- People: Marcus Luttrell, a former United States Navy SEAL and the author of the book, Lone Survivor: The Incredible True Story of Navy SEALs Under Siege.
- People: Mark Divine, American author, podcaster, and retired Navy SEAL Commander. He wrote the book, Unbeatable Mind: Forge Resiliency and Mental Toughness to Succeed at an Elite Level.
- People: Jocko Willink, a decorated retired Navy SEAL officer, author of the book Extreme Ownership: How U.S. Navy SEALs Lead and Win.
- People: Chadd Wright, a motivational speaker, business owner, entrepreneur, and retired Navy SEAL. He started the 3-OF-7 Project together with his brother, Blake Wright.
- People: David Goggins, a Retired Navy SEAL and the only member of the U.S. Armed Forces to complete SEAL training, Army Ranger School, and Air Force Tactical Air Controller training, and author of the books Can’t Hurt Me: Master Your Mind and Defy the Odds, and Never Finished: Unshackle Your Mind and Win the War Within.
- I appreciate your feedback. Let me know what you learned and loved here: [email protected].
by [email protected] | May 10, 2023 | Prescriptions for your Practice
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Are you tired of being the bottleneck in your dental practice decision-making process and struggling to get your team members engaged? As a dental practice owner, your team’s success is directly tied to your ability to lead effectively.
Studies show that asking good questions leads to better decision-making, problem-solving, and overall team performance. By implementing these strategies, you can create an environment of continuous learning, greater productivity, and job satisfaction. Ultimately, this will lead to better patient care and help you elevate your dental practice to new heights.
In this episode, I discuss why telling is out and asking is in.
- So if you want to enhance employee buy-in and productivity…
- If you want to stop being the bottleneck to dental practice growth …
- If you want your team to have an owner mentality because you recognize that collaborative and decisive teams win in the next decade…
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Join The Leading Dentist Collective – the free collaborative community for single-location dental practice owners who want to unleash their people, profits, and purpose.
Key Quotes:
- “Excessive telling leads to lack of ownership, so they’ll think more like a renter than an owner.”
- “Ownership does not mean an equity position. It means a state of mind.”
- “Your job as a CEO is to point them towards the mission, give them a set of values to operate by, and then give them the tools and training they need to succeed and be autonomous in their job.”
- “By involving team members in this process, by involving them and improving the workflow, you’re gonna help them again create a sense of ownership. It’s gonna enhance their buy-in to whatever you’re doing.”
- “Asking team members for their input, you show that you demonstrate genuine interests, that you’re willing to customize it, that you’re gonna understand their love language or the language of appreciation because each person is gonna be wired slightly different.”
Featured on the Show:
by [email protected] | May 3, 2023 | Prescriptions for your Practice
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Are you tired of feeling stuck on the never-ending treadmill of chasing extrinsic rewards like money and fame? Do you feel like no matter how much success you achieve, satisfaction and joy continue to elude you? As a dental practice owner, it’s easy to fall into the trap of being motivated solely by external factors, but this approach is ultimately unsustainable and can lead to poor mental health and burnout.
Let’s dive deeper into the world of intrinsic motivators and how they can transform your dental practice and your life. As a leader, it’s your job to model the way and align your actions with your core beliefs and values, providing you with a sense of purpose and fulfillment.
In this episode, I discuss why chasing money will undermine your practice.
- So if you want to create an unfair dental practice advantage…
- If you want to discover the keys to sustained high motivation and high productivity…
- If you want to understand why curiosity leads to profitability so that you can get control of your career and life…
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Join The Leading Dentist Collective – the free collaborative community for single-location dental practice owners who want to unleash their people, profits, and purpose.
Key Quotes:
- “Extrinsic motivators, think of this as the carrot and stick approach, they work until they don’t.”
- “You’re already enough. You’ve already proved yourself. You’re already a person of value. So just work to serve people.”
- “When people organize their behavior in terms of intrinsic strivings, relative to the extrinsic strivings, they seem more content.”
- “When we’re generating autonomy effectively, we’re doing what we’re doing because of interest and enjoyment and because it aligns with our core beliefs and values.”
- “Through that journey, that mastery path towards personal growth and excellence, guess what happens? You become more valuable. And then guess what happens? You get paid more.”
- “Intrinsically motivated people, dentists, in this case, tend to set goals that are challenging but achievable, which helps build confidence and self-efficacy.”
Featured on the Show:
by [email protected] | Apr 12, 2023 | Prescriptions for your Practice
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Greetings, dental practice owners! I’m excited to talk to you about an important topic today. We all know that when our team doesn’t collaborate, it can lead to decreased productivity, poor patient experience, increased expenses, low morale, high turnover, and difficulty attracting and retaining new staff.
But what if I told you that there’s a solution to all these problems? It’s called group flow, and it’s the peak experience when a group is performing at its top level of ability. I’ve seen firsthand how it can lead to improved patient experience, increased productivity, higher job satisfaction, and enhanced creativity and innovation.
In this episode, I discuss the unfair advantages of creating group flow with your dental team.
- So if you want to learn ultra-valuable team-building lessons from improv comedians and The Beatles…
- If you want to create extreme employee performance improvements…
- If you want to unleash innovation and creativity so you can have the best culture of any business in town…
Tune in now!
Join me as we explore the possibilities and take your practice to the next level.
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Join The Leading Dentist Collective – the free collaborative community for single-location dental practice owners who want to unleash their people, profits, and purpose.
Key Quotes:
- “If a dentist is able to orchestrate group flow in your practice, it has several benefits, several huge benefits.”
- “Group flow would be the creme de la creme. It’s the peak experience when a group is performing at its top level of ability.”
- “Nothing will inhibit collaboration and group flow opportunities more than defensiveness. And defensiveness, despite how it sounds, is not about protecting yourself. It’s a subconscious attempt to hide fears.”
- “Having a clear and specific goal is the key ingredient if you want group flow to occur. And so the practice owner and the team have to have a shared vision and a mission.”
- “No one is more important than the group as a whole.”
Featured on the Show:
