by [email protected] | Dec 14, 2022 | Prescriptions for your Practice
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When it comes to dental health, expectations are an essential factor. The more positive expectations your patients have, the more likely they will be to take the steps necessary to achieve their dental health goals. As a dentist, you can help your patients to set positive experiences for themselves by letting them understand the importance of good dentist-patient communication.
In this episode, I discuss applying The Law and creating a referral-centric dental practice.
- So, if you want to STOP being the everything-to-everyone dentist…
- If you want to feel respected by your patients…
- If you want to experience sky-high case acceptance so that you can comfortably lead your patients to better health and confidence…
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Key Quotes:
- “In order to be an exceeding expectations practice, you need to understand the patient’s expectations. And they also need to know that you have expectations too, and that level of assertiveness will bring about respect and referrals.”
- “If you over-policy patients, it feels transactional, and you’ve undermined the trust and the relationship from the get-go.”
- “Your patients really want to follow the rules — they want to be clear. It is a tenant of leadership. You’re leading them to health. They want to know the rules, and they want to know that you have rules.”
- “Start leading your patients so that you are more respected and more referable.”
Featured on the Show:
by [email protected] | Dec 7, 2022 | Legendary Leadership, Prescriptions for your Practice
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How do you cultivate an environment of collective confidence that will help your practice thrive? Do you create a culture of mutual respect and empowerment? Not only will the practice be able to better serve its patients, but it can also create a sense of togetherness that will help to build collective confidence. Listen in and learn how to encourage confidence, trust, and collaboration among your team.
Dental practice owners:
Are you feeling more dental team division and drama?
- If you want to create a true sense of Us-ness…
- If you want to balance being exceptional with staying connected to your team…
- If you want to help your team buy-in to your practice goals so they can develop collective confidence…
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Key Quotes:
- “A leader’s most important accomplishment is to build a team and create a true sense of us.”
- “Most books you read on leadership talk about the leader, but they don’t talk about the followers.”
- “You, dental practice owners, should be ahead of the group that makes you the leader, but you shouldn’t be so far ahead that you are on your own.”
- “Great teams want a leader to be similar to them and in a way like them, but they also desire their leaders to be exceptional.”
- “There are certain things that you should never tire of explaining and that is what you stand for, your mission, your vision, your values, and what it means to be a team member at your practice.”
- “Keep selling the vision. Keep building on values and anchoring your people to your values.”
- “Continue to build that collective confidence so that you feel powerful, your team feels powerful and empowered, and special.”
Featured on the Show:
- I appreciate your feedback. Let me know what you learned and loved here: [email protected].
by [email protected] | Nov 30, 2022 | Prescriptions for your Practice
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In order to succeed in dental practice, it is important to think big. By this, we mean having a clear and defined vision for your practice and then working hard to make that vision a reality.
Doc, are you stuck in mental loops of lack and limitation?
In this episode, I discuss the importance of BIG thinking!
So if you want to understand what keeps things difficult for today’s dental practice owners…
If you want to acknowledge that your “shoulds” are a red flag…
If you want to expand your vision and win no matter what, so you can live into your possibility and potential…
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Key Quotes:
- “When everybody wakes up every day with the same mission, that’s when you do great things.”
- “Your future is going to be better than whatever is happening right now. And to pull that off, we can’t focus on the rearview mirror. We have to spend more time in our imagination than in our memory.”
- “As a leader, it’s our duty to have a big enough vision so that all the people that we lead can have their vision fit within our vision.”
- “Thinking big is just as easy as thinking small, but there’s a much bigger grander payoff there. And thinking big keeps you growing and makes your journey more fulfilling.”
- “You don’t have to have it all figured out. You just have to take the first steps toward your dream and have the willingness to do whatever it takes and be resourceful along the journey.”
Featured on the Show:
by [email protected] | Nov 23, 2022 | Prescriptions for your Practice
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“You never know who’s swimming naked until the tide goes out.” ― Warren Buffett
As a dental practice owner, you know that the success of your business depends on providing high-quality care to your patients. But to do that, you need to have a well-run operation. Identifying areas that need improvement and making changes will help your business thrive.
Dental Practice Owners: Let’s take a closer look at your Drivers, Demands, Disciplines, & Decisions.
- If you want to know why it’s essential to “romance” your dental practice . . .
- If you want to edit your team before culture cancer sets in . . .
- If you want to get real about your reputation with patients and the respect of your team so you can ensure growth in a cruddy economy . . .
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Key Quotes:
- “We appreciate, as dental practice owners, that it’s a time to be romancing your practice because unless you show it some love and attention, it’s not gonna love you back. It’s gonna get frustrating. It’s gonna get irritating.”
- “Romance is like to court to give your business the love and attention it needs.”
- “All business growth is really personal growth, plain and simple.”
- “You should have a habit of getting your team engaged in helping you as an organization better your best month ever.”
- “Your job, of course, is to coach the team so they’re in a perpetual learning state — that’s leadership. Supporting people and helping them grow — that is modern leadership.”
- “If you don’t have the respect of your team, it’s gonna be really hard to keep a great reputation with your patients.”
- “If you have 17 priorities, you have no priorities.”
- “My goal is for you to do less work and have more money, time, and freedom as your career continues.”
Featured on the Show:
- People: Sam Bankman-Fried, entrepreneur
- People: Warre Buffett, entrepreneur
- People: Phil Stutz, psychiatrist
- People: Verne Harnish, author
- Documentary: Stutz, Netflix
- Book: The Tools: 5 Tools to Help You Find Courage, Creativity, and Willpower–and Inspire You to Live Life in Forward Motion, Barry Michels & Phil Stutz
- Book: Coming Alive: 4 Tools to Defeat Your Inner Enemy, Ignite Creative Expression & Unleash Your Soul’s Potential, Barry Michels & Phil Stutz
- I appreciate your feedback. Let me know what you learned and loved here: [email protected].
by [email protected] | Nov 16, 2022 | Prescriptions for your Practice
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“When you are trying to impress people with words, the more you say, the more common you appear, and the less in control. Even if you are saying something banal, it will seem original if you make it vague, open-ended, and sphinxlike.” — Robert Greene
Patients can be challenging at times. There are a lot of factors that may cause them to hesitate to get treatment even though they know they need your services. But a great dental team will always move, in a coordinated effort, to make their patients feel that they are well taken care of.
Hey Doc, how good are you and your team at helping patients WANT what they need? If you want to:
- Make case acceptance the easy and obvious choice for your patients,
- Get good at introducing the “elephants” in the operatory,
- Embrace the power of silence so you can become the most trusted dentist around,
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Key Quotes:
- “Leaders are readers.”
- “We’re a needs-based business, but we have to be good at helping patients want what they need.”
- “If there’s any sense of coercion or manipulation in your process, and I doubt it is intentional, make sure that nothing unintentionally dissolves the trust you’ve worked so hard to create.”
- “If it feels like you’re selling treatment. If the patient feels pushed, I think you’ll undermine your case.”
- “Job one is to build a great team. Job two is the team sales team.”
- “If a patient feels judged by you, you cannot influence them and positively impact their dental health.”
- “Some of the limitations are self-worth issues.”
- “Most people will know if you’re in it for their relationship or the transaction, regardless of what you say”.
Featured on the Show:
