The 6 Vision Mistakes Dentists Make

In this episode, I will expound on The 6 Vision Mistakes Dentists Make. I will discuss how crafting a clear vision supports the team’s growth and reinforces the practice effectively.

More than ever, dentists need to have a well-defined mission and a compelling vision to reinforce their practice, not only for themselves but also for their staff and patients. It provides a clear and consistent direction as to where the practice is going.

Faced with many challenges aggravated by these uncertain times, dentists need to run a successful business to avoid plateaus. One key aspect of strengthening the business is value-creation among the team steered by a well-executed vision. It has to be big enough to fit all of the employees’ dreams and hopes in it.

What does your practice look like five years from now?

Tune in and find solutions to common practice issues at  Prescriptions for Your Practice

 

Key Quotes:

  • “It’s important that we have a vision and we execute that properly.”
  • “Execution without vision creates friction.”
  • “Your vision has to be big enough to fit all of your employees’ dreams and hopes in it.”
  • “Being flexible and strategy is important once we define our mission and our vision.”
  • “Vision needs to stir excitement and emotion.”
  • “We need to evolve as humans.”
  • “We need to grow our practice by growing our people.”
  • “Make sure that you’re willing to become something much more.”

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82% Of Your Employees Will Leave You For This

“We have two ears and one mouth so that we can listen twice as much as we speak.” — Epictetus

Listening is the single most essential skill in business, particularly in dental practice. Poor listening skills may lead to assumptions and misunderstanding that will eventually result in ineffective decisions and costly mistakes. It further deteriorates team cohesion and causes a lot of tension and stress.

Effective listening should be attentive, responsive, and active. Pay close attention to non-verbal expressions to understand and decode the messages correctly. Functional listening promotes healthy organizational relationships, encourages creativity and innovation, and fosters a positive culture among employees and the organization.

In this episode, I will talk about dental business owners retain great employees, nurture their growth, and provide them with tools for success to keep them dedicated to their practice, your leadership, and your customers — all because of active listening.

Tune in and find solutions to common dental practice issues at  Prescriptions for Your Practice

 

Key Quotes:

  • “When somebody leaves the nest and they graduate, these parents extend the trust that they will find good workplaces that take care of them.”
  • “Good employees leave and you think that they leave for more money, but that’s not the case.”
  • “The first key to active listening is giving someone all of your attention.”
  • “The second step is to step into the conversations with genuine curiosity.”
  • “Active listening means digging deeper because they don’t know how to articulate themselves and you need to ask exploratory questions.”
  • “If you’re able to listen and they’re able to be heard, sometimes that’s enough for their needs to be met immediately.”
  • “If you give your team, your patients, an undivided attention and you dive deeper to fully understand them, they will be committed and loyal to you and you can continue this reciprocal exchange because the offspring of active listening is trust.”

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Perfectionism Pulverizes Progress

Perfectionism Pulverizes Progress

Where in your relationships, your health, your financial situation, your clinical dentistry, can the realism of progress take precedence over the fantasy of perfection?

At one point in our life, we have been in a situation wherein we strive to be perfect, only to realize that it is only an illusion that we put upon ourselves out of fear of criticism and rejection.

The key to perfection is acknowledging that it doesn’t exist.

Perfection is fiction, and it can be destructive. I’m not saying that you should lower your standards. Set high standards and strive for excellence, not perfection. You can only achieve success through progressive action.

Listen in as I discuss pointers on how you can identify areas of your life or business where the standard of “perfection” should be replaced with progress.

Tune in and find solutions to common practice issues at  Prescriptions for Your Practice

 

Key Quotes:

  • “When it came time for me to cross the finish line, I looked up at my time and the critic turned on, and I was starting to think of ways that should have improved my time and why the time wasn’t good enough. The standard of finishing immediately changed, and I was looking for opportunities where I could have perfected that run.”
  • “That is a metaphor for a lot of or our lives. Where is that perfectionism that we’re trained to notice these meticulous details in the mouth, the dentistry that we’re doing, the margins, the bone levels? We’re down to millimeters and microns and that works really well in dentistry, but it can create all sorts of problems with their teams, with their families, in our life.”
  • “We create these environments where there’s learned helplessness because our team thinks ‘Well, I can never live up to the doctor’s standards so why even try? I’m not even gonna put up the effort because I’m getting criticized.’ So, it starts to hamper our relationships.”
  • “What is perfect? The reality is it doesn’t exist.”
  • “The solution isn’t to really lower your standards. But we have to appreciate that the path to mastery is messy. Whenever you start on anything, you suck at it. So you have to give yourself permission to suck and get better, and better, and better.”
  • “The solution is making peace with imperfection and falling in love with process and progress.”
  • “Human desire isn’t perfection, it is connection.”
  • “Understand that we have to change habits to change identity. Once we start to build that confidence, then the success and the progress are inevitable.”
  • “Perfection leads to procrastination.”

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Why Bonuses Fail

Why Bonuses Fail with Dr. Dave Maloley - Relentless Dentist PodcastHave you been scouring the internet trying to look for the best reward system for your employees? Let me tell you a secret; there’s none! I’ve tried different approaches, many times myself, and they didn’t work.

The bonus system aims to give out incentives (monetary or otherwise) to motivate employees to bring out their best and be productive. However, this kind of approach is counterproductive and not to mention expensive.

If you’re looking for a perfect incentive system for your employees, you should not miss out on these three elements: alignment, belonging, and healthy conflict. A reward system should not curb creativity and risk-taking. Once it’s manipulative and punitive, it will predictively fail 100%.

Tune in and find solutions to common practice issues at  Prescriptions for Your Practice

 

Key Quotes:

  • “What’s the best bonus system out there? And the short answer, the bottom line up front, is that there is no such thing.”
  • “If you work from that mental frame, work for wages, then you immediately assume that if I give more wages, if I give an incentive or bonus program, then I have a better team and I’ll get more and better work… it just doesn’t work.”
  • “Modern research says that bonus systems suck, and it can actually demotivate employees, or worse, motivate them to be egocentric, to work on their own self-interests.”
  • “Most people are looking for alignment, belonging, and healthy conflict.”
  • “You, as the practice owner, are completely limiting the effectiveness of your team if it’s a top-down approach.”
  • “If we don’t first fulfill those common human needs, a bonus system will likely be expensive at best, counterproductive at worst.”
  • “I really didn’t have the practice or team that I dreamed of until I really dug into the science of human potential, the science of organizational behavior.”
  • “No bonus system can match the internal motivations of your team.”

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The Power of Ruthless Prioritization with Dr. David Maloley

The Power of Ruthless Prioritization with Dr. David Maloley

Stephen Covey was spot on when he said, “The key is not to prioritize what’s on your schedule but to schedule your priorities.”

 

If you want to make more with less work, you need to leverage the principles of ruthless prioritization, that is, eliminating anything that does not add value toward achieving your goal.

Sometimes, you need to get rid of the good to focus on the great.

 

In this episode, I talk about the aggressive and scary move I made in 2016 to carve back some personal time from my workdays and still able to grow my practice. I’ll also discuss how to find the hidden potential in life’s harsh realities of unfairness. And as a bonus, I’ll share with you 5 highly recommended books to guide you on how you can make more by working less.

Tune in and find solutions to common practice issues at  Prescriptions for Your Practice

 

Key Quotes:

  • “You can make more and work less each and every year by leveraging the principles of ruthless prioritization.”
  • “The reality is that the world is incredibly imbalanced and you have to embrace the harsh realities of ‘unfairness’.”
  • “Sometimes you need to get rid of the good so you can focus on the great.”
  • “Document and focus on the things that really create a lot of focus and power and the things that are disempowering.”
  • “If you are going to chisel your big patients based down to one person who would you start with?”
  • “If you give all your time and attention trying to fix your bottom performers, you’ll ultimately end up losing some of your best talents.”
  • “How can you eliminate, delegate, automate the bottom few [assignments]? How can you find more time and focus in the top few [assignments]?”
  • “Who are your multipliers? The ones who naturally align with your core values and mission and get you consistent results.”

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