by [email protected] | Nov 16, 2022 | Prescriptions for your Practice
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“When you are trying to impress people with words, the more you say, the more common you appear, and the less in control. Even if you are saying something banal, it will seem original if you make it vague, open-ended, and sphinxlike.” — Robert Greene
Patients can be challenging at times. There are a lot of factors that may cause them to hesitate to get treatment even though they know they need your services. But a great dental team will always move, in a coordinated effort, to make their patients feel that they are well taken care of.
Hey Doc, how good are you and your team at helping patients WANT what they need? If you want to:
- Make case acceptance the easy and obvious choice for your patients,
- Get good at introducing the “elephants” in the operatory,
- Embrace the power of silence so you can become the most trusted dentist around,
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Key Quotes:
- “Leaders are readers.”
- “We’re a needs-based business, but we have to be good at helping patients want what they need.”
- “If there’s any sense of coercion or manipulation in your process, and I doubt it is intentional, make sure that nothing unintentionally dissolves the trust you’ve worked so hard to create.”
- “If it feels like you’re selling treatment. If the patient feels pushed, I think you’ll undermine your case.”
- “Job one is to build a great team. Job two is the team sales team.”
- “If a patient feels judged by you, you cannot influence them and positively impact their dental health.”
- “Some of the limitations are self-worth issues.”
- “Most people will know if you’re in it for their relationship or the transaction, regardless of what you say”.
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by [email protected] | Nov 9, 2022 | Prescriptions for your Practice
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“Great leaders are almost always great simplifiers, who can cut through argument, debate, and doubt, to offer a solution everybody can understand.” — Colin Powell
You’ve been hearing me say this time and time again, and I will keep reminding everyone who assumes a leadership role that “All organizations take on the personality of its leader.”
A good team is composed of individuals who are committed to each other, have complementary skills, and are willing to work together for the betterment of the organization — and it all starts with a respected boss.
In this episode, I discuss The 6 Principles Of Highly Effective Leadership. So, if you want to:
- Build a dental team of productive and responsible employees,
- Create a practice culture of caring, courage, and candor,
- Surround yourself with a high-performance team so you can enjoy workdays that are more profitable and less frustrating,
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Key Quotes:
- “We shouldn’t be pointing the finger but the thumb. If you own a dental practice, everything that happens in there is your responsibility.”
- “If you are the problem, it’s easy to find the solution. Right? Just go hunt that problem down. Look in the mirror. There it is.”
- “Sometimes over-complication is a symptom of insecurity or vanity as a dentist.”
- “Simplicity reduces confusion and increases execution. Simplicity scales and complexity fails.”
- “Every beloved leader embraces reality with truth and optimism.”
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by [email protected] | Nov 2, 2022 | Prescriptions for your Practice
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Today I’m going to talk about three domains of discipline. That way, you can do a diagnostic tool, grade yourself and see where you can get a bit better, and make things easier in each of these domains.
In this episode, I give dentists a new way to view discipline. So, if you want to:
- Maintain a calm and confident practice owner presence,
- Schedule your success,
- Guarantee personal and practice growth so you can make more while working less, then
Tune in now!
After listening to the entire podcast, I would like you to answer these three questions:
- Which one are you best at?
- Which one are you most challenged at?
- What commitment will you make right now to level up your discipline in one of those three domains?
You got this, Doc!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Key Quotes:
- “A disciplined person can run circles around an unclear and uncertain person in this profession.”
- “If you’re struggling with something, it could be a lack or an inability to execute a lack of discipline. Still, it also may be an inability to prioritize, and it also may be an inability to organize around those priorities.”
- “Responsibility is really response-ability, the ability to respond in a much better fashion than you would typically react.”
- “All organizations take on the personality of their leader.”
- “A rich life is usually built through relationships and experiences.”
- “You have the option to step forward into growth or back into safety.”
- “Growth discipline means that we choose courage over comfort most of the time.”
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by [email protected] | Oct 26, 2022 | Prescriptions for your Practice, Uncategorized
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Is it time to raise your fees?
The biggest problem I see in the marketplace is the increasing cost of doing business. Dental practice owners must have the courage to set their fees high enough that they don’t have to work harder or take a pay cut in this volatile economy. It’s part of the game of doing business.
But how do you know when it’s time to raise your fees?
Doc, if you want to:
- Retain your top team members,
- Understand the different dental patient value systems, and
- Keep up with inflation so you can succeed in a volatile economy, then
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Key Quotes:
- “The underlying problem is that the owner’s confidence and self-esteem play a major role in setting the fees.”
- “We don’t let our personal insecurities keep our practice from growing.”
- “Nurture that savvy business owner, CEO, and entrepreneur who makes intellectual decisions that are best for long-term practice.”
- “There’s a value in a relationship that exceeds and is more important to them [patient] than your fees.”
- “The trust and rapport you’ve built up, that emotional equity has a real value, and it’s worth more to most of your patients than worrying about and getting all frantic about a fee bump.”
- “You’ll need to continue investing in your technology, training, and team to provide a premium patient experience.”
- “Be courageous, be bold, raise your fees, and pay yourself what you’re really worth, which is probably more than what you’re paying yourself right now.”
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by [email protected] | Oct 19, 2022 | Prescriptions for your Practice
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There’s SO MUCH more to case acceptance than value and price.
So how do we help patients want what they need? We must understand what archetype and persona are in front of us and speak to them about how they best process information and make decisions.
If you implement what I tell you today, you will feel a massive connection to your patients and a return on investment that supports the energy you’ve poured into this profession.
Doc, if you want to:
- understand the radical difference between fast decision-makers and slow decision-makers,
- build trust with both your logical and emotional patients,
- get inside the mind of your patients so you can skyrocket your treatment plan acceptance,
Then tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Key Quotes:
- “Dentists and dental teams can learn to speak in a patient’s native tongue.”
- “We’re helping patients want what they need.”
- “The big word for competitive people is best. They’re looking for the best.”
- “Methodical patients will not decide until they feel like they’ve soaked up all the information they can.”
- “You will be better understood if we can better understand them [patients]. And if you’re better understood, you’re going to grow your practice quite quickly year after year.”
- “If you’re adding value to your practice, that’s what comes in return, like a boomerang in the form of cash flow.”
Featured on the Show:
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