by [email protected] | Sep 20, 2023 | Prescriptions for your Practice
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In today’s evolving healthcare landscape, trust is eroding, leaving patients skeptical and searching for more than mere transactions. Dental practice owners have a unique opportunity to rebuild trust by forging authentic partnerships with their patients. Transparency is the cornerstone of trust, with clear communication about procedures, costs, and potential risks forming the basis of these relationships.
Beyond transparency, it’s about viewing patients as long-term partners in their oral health journey. This means aligning with their goals, whether it’s achieving a brilliant smile or maintaining oral health as they age. The focus shifts from immediate treatment to personalized, long-term plans that reflect these aspirations.
In this episode, I unveil the secrets to transitioning from a transactional mindset to building enduring patient partnerships.
- Dive into the 10 pillars that anchor a high-trust dental practice.
- Grasp why today’s patients are more skeptical and how you can turn that skepticism into trust.
- Embrace the concept of a patient’s lifetime value, ensuring not just their satisfaction, but also the sustainable growth of your practice.
Ready to elevate your dental practice?
Tune in now!
P.S. Reveal the hidden potential in your dental practice. Take the Dentists Ascend Quiz for your customized results.
Key Quotes:
- “When we put profit second and patients first, what happens? We get more profits.”
- “Your patient’s time is as valuable as yours. So prioritize punctuality and ensure smooth appointment flow and minimal wait times.”
- “Stay on the cutting edge of your profession. Regularly update your skills and invest in the latest equipment.”
- “Your practice isn’t just a business, it’s a part of the community. Engage in outreach. Offer educational seminars. Donate money to local nonprofits.”
- “Ensure timely communication and maintain a seamless workflow in your office to enhance that patient experience.”
Featured on the Show:
- I appreciate your feedback. Let me know what you learned and loved here: [email protected].
by [email protected] | Sep 13, 2023 | Prescriptions for your Practice
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Have you noticed a growing trend? Highly-trained dental professionals are leaving large Dental Service Organizations (DSOs) in search of deeper meaning and purpose in their work. They yearn for environments where they can make a profound impact, collaborate within cohesive teams, and drive innovation. As a dental practice owner, this shift presents a golden opportunity, and in this podcast, we’re here to guide you on positioning your practice as the ideal destination for these professionals while enhancing the experience for your team and patients.
At the core of this transformative shift lies a transition from the traditional Productivity Paradigm to a Performance Paradigm. It’s no longer just about the quantity of patients seen or procedures performed. Instead, it’s about the quality of care, nurturing relationships, and cultivating the practice environment. We’ll share insights and strategies on how to adopt and implement these changes within your practice.
- Why ‘Grow-Time’ Matters: Join me as I reveal an overlooked approach to building a winning dental team.
- Magnetize Your Operations: Dive into the art of transformational leadership that elite dental businesses use to attract and retain top talent.
- Future-Proofing for Success: Decode strategies for sustainable growth in today’s shifting economy. Intrigued? Tune in now!
Attention single-location dental practice owners who want to build a high-performance team so that you can take more time off while enjoying elevating profits: Learn about Dental Practice 3.0 and the new Dentists Ascend Mastermind
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “A cushy job isn’t necessarily an easy job, but it can make it feel as though life is easier when you have a great work life and the ability to have a life outside of work.”
- “A practice that prioritizes performance over mere productivity taps into the intrinsic motivation of its team.”
- “Grow time ensures that it evolves, that it adapts, that it thrives in an ever-changing landscape.”
- “If you’re making all the decisions, That looks like a heck of a lot of decision fatigue. And fatigue leads to stress, and stress leads to burnout.”
- “Engaged employees are much more likely to be committed, loyal, and motivated, and contribute to the practice’s success.”
Featured on the Show:
by [email protected] | Sep 6, 2023 | Prescriptions for your Practice
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Navigating the dental profession is a journey filled with excitement, responsibility, and yes, even fear. That fear, often unnoticed, is FOPO – Fear of Other People’s Opinions. It’s a common struggle among dental professionals, rooted in peer pressure, patient expectations, social media comparisons, and personal perfectionism.
FOPO can be paralyzing, hindering calculated risks, innovation, and genuine patient connections. To overcome it, self-awareness is key.
In this transformative episode, delve into the profound impact of FOPO (Fear of Other People’s Opinions) on dentists:
- Hollywood’s Shadow: Unmasking how the entertainment world inadvertently dims the dental profession’s shine.
- Breaking Chains: Proven strategies to shed the burden of people-pleasing and societal pressures.
- True North: Channeling your vision and aspirations to mold a dental career that’s both lucrative and rewarding.
Whether you’re a deep-thinking dentist or a practice owner striving for excellence, this episode offers the clarity and momentum you need.
Ready to amplify your confidence and success as a dental practice owner?
Press ‘play’ now!
Attention single-location dental practice owners who want to build a high-performance team so that you can take more time off while enjoying elevating profits: Learn about Dental Practice 3.0 and the new Dentists Ascend Mastermind
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “FOPO, fear of other people’s opinions, it’s going to compromise your decision making, your clinical decision making, primarily because you’re going to be prioritizing patient perceptions over optimal care.”
- The constant stress from fear of other people’s opinions leads to professional burnout.”
- “Recognizing that fear of other people’s opinion is a common professional concern, rather than you failing is the first step. It’s not personal.”
- “Distance yourself from peers who are consistently offering unconstructive criticism or breed negativity.”
- “No is a complete sentence. Make sure that you’re very clear on your vision.”
- “Encourage patients to share their experiences, ask how you can serve them better, and ask trusted colleagues for their insights.”
Featured on the Show:
- People: Jimmy Buffett, was an American singer-songwriter, musician, author, and businessman.
- Character: Dr. Christian Zell, is the primary antagonist of the novel Marathon Man and its 1976 film adaptation.
- Character: Dr. Tim Whatley, is a fictional character on the American sitcom Seinfeld.
- Character: Dr. Stu Price, is the responsible, uptight, worried, coward, and wimpy member of the Wolfpack in The Hangover.
- I appreciate your feedback. Let me know what you learned and loved here: [email protected].
by [email protected] | Aug 30, 2023 | Prescriptions for your Practice
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Intrigued by the power of the inner game? Let’s start with an NFL playoff game that showcased how inner strength can redefine outcomes. This podcast draws inspiration from sports psychology, translating the interplay between “Self 1” and “Self 2” into actionable insights for your dental practice.
As a dental practice leader, you’ll see how the inner game extends to your team, propelling collective growth. Learn how to cultivate a growth mindset, refine patient care processes, conquer self-doubt, embrace challenges, and balance control with adaptability.
- Dive into the unexpected connection between sports psychology and modern dental practice.
- Discover the secret performance equation that champions swear by.
- Grapple with the tension between Self 1 and Self 2, and learn how to silence that pesky inner critic.
- Want a thriving dental career free of self-doubt?
Don’t miss this episode.
Press play NOW!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Attention single-location dental practice owners who want to build a high-performance team so that you can take more time off while enjoying elevating profits: Learn about Dental Practice 3.0 and the new Dentists Ascend Mastermind
Key Quotes:
- “Trusting your expertise, knowing that it happens to everyone, and focusing on the present moment with every patient, you can optimize your clinical performance.”
- “By staying true to your vision and continuously adapting and filtering out that noise, you’re going to achieve unparalleled business growth, but it starts with that inner game.”
- “Your ability to remain calm, composed, and empathetic, especially in the face of patient anxiety, team upset, and business challenges, is a testament to emotional mastery.”
- “Our professions are demanding. It demands precision, skill, consistency, and this inside-out approach offers a strategic advantage.”
- “When you focus on the inner game, you become more than just a clinician, more than just a tooth carpenter, more than just a commodity. You become an authentic leader, a trusted caregiver, a savvy business owner, all driven by a genuine connection to your core values and expertise.”
Featured on the Show:
- People: Bob Barker, was an American television game show host. He hosted CBS’s The Price Is Right, the longest-running game show in North American television history, from 1972 to 2007.
- People: Nelson Mandela, was a South African anti-apartheid activist and politician who served as the first president of South Africa from 1994 to 1999.
- People: Zach Bryan, is an American singer-songwriter from Oologah, Oklahoma.
- People: Timothy Gallwey, is an author who has written a series of books in which he has set forth a methodology for coaching and for the development of personal and professional excellence in a variety of fields that he calls “the Inner Game”.00
- I appreciate your feedback. Let me know what you learned and loved here: [email protected].
by [email protected] | Aug 23, 2023 | Prescriptions for your Practice
Podcast: Play in new window | Download
As a dental practice owner, you’re no stranger to the complexities of managing appointments, patient satisfaction, and operational efficiency. In an industry where patient loyalty and referrals reign supreme, any misstep can tarnish your practice’s reputation and profitability.
Imagine a future where your practice thrives with consistent revenue growth, increased profits, and a flood of patient referrals. This is the potential that prioritizing time holds. But the journey doesn’t stop there. It extends to optimizing practice operations, harnessing feedback for continuous improvement, and strategically embracing inefficiencies for personalized care.
In this episode, I discuss why Time Based Competition is an incredible business advantage for you.
- So if you want to understand why Apple execs read “Competing Against Time”…
- If you want to create value with Strategic Inefficiencies…
- If you want to reduce wasted time and motion in your practice so you can generate more revenue and referrals …
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Attention single-location dental practice owners who want to build a high-performance team so that you can take more time off while enjoying elevating profits: Learn about Dental Practice 3.0 and the new Dentists Ascend Mastermind
Key Quotes:
- “Respecting time isn’t just merely a courtesy, it’s about creating patient experiences that transform them into the most passionate supporters.”
- “Prioritize time to achieve consistent growth, revenue, and patient referrals, resulting in greater profits and bigger paychecks.”
- “Efficiency and quality dedication transform your practice into a booming business and a hub of devoted advocates.”
- “Dental practices can gain a competitive advantage by reducing time in innovation and quality care delivery.”
- “Minimize patient wait times to show respect and build trust from the moment they step into the office.”
- “Continuous feedback from patients and team insights drive refinement, while strategic inefficiencies like post-op calls and handwritten notes enhance patient relationships.”
Featured on the Show:
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