by [email protected] | Nov 10, 2021 | Prescriptions for your Practice
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“An empowered organization is one in which individuals have the knowledge, skill, desire and opportunity to personally succeed in a way that leads to collective organizational success.” ― Stephen Covey, The 7 Habits of Highly Effective People
Pride in your work increases with freedom of choice. According to statistics, less than 1% of employees feel proud to tell others they work for an organization when the boss rarely gives them freedom of choice. However, 78% of employees feel proud to tell others about their work when the boss allows them the freedom to choose frequently.
Today’s episode will cover principles of empowerment — why most dentists want an empowered and engaged team but don’t feel confident in this quest. I’ll explain the big difference between holding your team accountable and fostering their accountability. Then, I will discuss how to make your team feel empowered and appreciate the great paradox of leadership. I will also share how Jolly Rancher and Stephen Covey’s books made a polarizing impact on my life and a personal experience on how efficiently an empowered team works during my visit with Dr. Andrew Turchin.
Tune in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “Too often in dentistry, we go looking for sophistication, bright shiny objects, and new and innovative wins.”
- “If you’re spending a ton of time holding your team accountable, your team will never even come close to reaching its full potential.”
- “You can only gain power by giving it away.”
- “The feeling of power or empowerment only comes from a sense of control.”
- “Personal accountability is the only true accountability.”
- “Encourage honest mistakes.”
- “The results are the only thing that pays the bill.”
- “Even if someone knows how to do their job, a lack of confidence or a fear of making mistakes will keep them from doing what needs to be done.”
- Take charge and lead the way.”
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by [email protected] | Nov 3, 2021 | Prescriptions for your Practice
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“Our doubts are traitors, and make us lose the good we oft might win, by fearing to attempt.” ― William Shakespeare, Measure for Measure
I’ll share with you my favorite story on overcoming self-doubt. This story involved my son Bennett when I felt that he was ready and decided to send him down the black run. He was scared, no doubt. But my confidence in him fueled his confidence, and after uttering a few “I can do it” mantras, he took off. We celebrated his victory over some hot chocolate, and he came up with another mantra that I use every time I need to boost my confidence. Listen in to find out.
In today’s episode, I’ll discuss how you can win the war on self-doubt. I will talk about how fear and hesitation can inhibit your progress, the 5 Cs that undermine your goals consistently, and the creative toolbox for avoiding avoidance so you can maintain professional momentum and build the practice of your dreams.
Tune in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “We avoid lots of things for lots of reasons, and in all of those reasons, we have embedded self-doubt.”
- “Self-doubt creates avoidance, and sometimes it sneaks upon us.”
- “Just like in dentistry, we need a diagnosis before we can create a treatment plan, and we need a treatment plan before we can create a treatment.”
- “If you grew up around people who avoided, people who were conflict avoiders, people who were worriers, then no doubt you take some of that on.”
- “Most people have a horror story at some point in time in their life. And what they do with that horror story that makes all the difference in their life.”
- “Usually, we’re trending towards the worst-case scenario that’s almost impossible to happen.”
- “In the Information Age, it’s easy to live in this delusion that I’m taking in tons of information; therefore, I must be productive.”
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by [email protected] | Aug 4, 2021 | Prescriptions for your Practice, Uncategorized
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A confident team is a by-product of a confident leader.
Trust is one of the core values of a coherent team. A leader that exhibits confidence is easier to trust, and team members generally feel positive around leaders who exude confidence. I struggled with my confidence early in my practice, and it took a toll on me, my team, and my patients.
In this episode, I’ll walk you through the seven things that we inadvertently do to kill our confidence and how to turn these killers into winners. Also, I will talk about how prioritizing our confidence can significantly impact our psyche, our body, our relationships, and our income. Focusing on our confidence will help us foster a more confident team, more trusting patients, and a successful practice that we can be proud of.
Tune in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “A confident business with a great reputation, and great numbers come as a by-product of patients being confident in our services.”
- “All businesses take on the personality of its leader.”
- “We should put our own confidence first because that will lead to more loyal, more high-performing team members, more confident patients, and a thriving practice that we can be proud of.”
- “Confidence is the feeling of whatever happens today we’re gonna handle it, and handle it well.”
- “When you make your first maneuver a reactive maneuver, it sets the tone for the rest of the day.”
- “Make sure that you diligently stacking habits that make deposits into your mind, body, and spirit.”
- “There’s a reason you went into dentistry. You have to remind yourself of that meaning.”
- “Book in some time to just unplug. You deserve that and your team deserves that.”
- “The fortune that comes from your practice is gonna come from the expansion of your energy and your impact.”
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by [email protected] | May 5, 2021 | Prescriptions for your Practice
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How do we secure a productive environment in our practices? One that doesn’t get disrupted by the increasing tension in society and result in a toxic culture that could compromise your livelihood?
Let’s engineer a work environment that brings out the best in you and your team!
In this episode, I talk about the imminent changes in the dental profession that are big long-term wins if we start enhancing our company cultures. I’ll also discuss how to keep your team innovating and encourage your employees to grow their confidence, improve engagement, and experience joy at work.
Tune in and find solutions to common practice issues at Prescriptions for Your Practice
Key Quotes:
- “Our dental practices are a microcosm for society. Unless we create systems for safety and alignment for our teams, that polarization will create a very toxic culture and undermine your livelihood.”
- “In all (economic) climates, it’s important that you, as a practice owner, are building your confidence and that of your team.”
- “Personal issues manifest as work issues all of the time.”
- “If there aren’t systems for frequent and open dialogue, there’s a very good chance there’s some toxic behaviors hidden from you, the doctor. Those are the ones that explode and hurt you, patient care, and others on the team.”
- “Make sure you have some sort of no gossip policy.”
- “Make sure that you have systems for recognition.”
- “If you, the doctor, don’t engineer an environment that brings out the best in you, patient care and your pay will eventually take a hit.”
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by [email protected] | Apr 14, 2021 | Legendary Leadership
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Two of my favorite people in this profession, Dr. Molly Karmazin and Dr. Corey Karmazin, join me on this week’s podcast to unpack their secrets to success. Drs. Corey and Molly are among those featured in my “Dentist On A Mission” book. They practice in a gorgeous, state-of-the-art facility in Sioux Falls, SD alongside a very enthusiastic high-performance team.
Listen in as Drs. Molly and Corey talk about how they made their scratch-start dream a reality, how they continue to reinvest in their practice and refine their leadership style to make the best better. They will also share their insights on culture, systems, and lifelong learning.
Tune in and find more Legendary Leadership
Key Quotes:
- “They said in school, one of the hardest things you can do is probably start your own from scratch. And we were like, let’s do it.”
- “I think with the information overload that we get now, I think it would feel daunting. I’d probably still do it [a startup practice].”
- “We’re always big in putting time and effort back into the team because I think it always pays off in spades.”
- “Sometimes you take it personally when people make a decision to make a change. And I feel like there’s no real substitute for just experiencing that. And I won’t say that it makes you kind of cold, but it makes you realize to really appreciate what you have at any given time and just know like there’s going to be things that are switched out.”
- “Anytime someone leaves, this is always for the better. And then it makes our expectations and levels even higher for the next one and we’re quicker to make decisions whether things are working or not.”
- “The thing that I’ve learned, probably the most in the last couple of years, is we’ve found our voice and it doesn’t have to come off as bossy. And being a leader is telling people what you want and giving them the tools to be able to do that.”
- “We had to invest in technology. We had to computerize the office because I wanted to have a seamless flow from our Sioux Falls office to this office. So it was kind of fun.”
- “I still can’t believe we still have patients that we saw like day one. I felt like I knew nothing. I felt like my skills were there, but they weren’t there where they are now. And you’re just like, Oh, these people saw it in you. And they were like, you can do it.”
- “I think doing it on your own, from the get go, you invest so much more in yourself and the business. Whether it’s with technology or remodel, whether it’s just trying to be on top and up, we just constantly re-investing.”
- Every single patient through the door has either come because they’ve picked up the phone and took a chance on us or they have now told other people. And so, we really do very little advertising. A lot of our patients come from, Hey, so-and-so told me to come see you.”
- “Our confidence in ourselves that we can deliver has made a huge difference.”
- “You don’t know what you don’t know and you think you’re doing a good job and you can do great dentistry forever in that little bubble. It’s just been such a pleasure to burst outside of it and to be able to start different things.”
- “Make connections with dentists all across the country and even the world.”
- “You can’t complain and get angry and bitter when you come from a place of gratitude.”
- “Starting each day with a thing of gratitude, I think, has changed everybody.”
Corey and Molly Karmazin started their dental practice 18 years ago in Sioux Falls, SD. They have embraced continuing education and technology and A-Team atmosphere at their office. Grace, Gratitude and Attitude help make each day at Karmazin Dental a GREAT DAY!
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