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As dental professionals, assertiveness is essential for success. It enhances communication within your practice, promotes transparency, reduces misunderstandings, and improves patient care and satisfaction. By leading with confidence, expressing expectations, setting clear goals, and providing constructive feedback, you inspire trust, motivate your teams, and cultivate a culture of accountability and collaboration.
Let’s explore the journey from being passive or passive-aggressive to embracing assertiveness, a crucial ingredient for becoming a functional human and building confidence. We start by unraveling the complexities of passive communication, where conflict is avoided, needs are downplayed, and others dominate situations, leaving us with feelings of resentment, frustration, and powerlessness.
In this episode, I discuss why assertiveness and conviction are critical, confidence-building skills.
- So if you want to create more respect in your key personal and professional relationships…
- If you want to take a stand for what you want and what you believe in…
- If you want to achieve your goals in record time so that you can elevate confidence in you and those around you…
Tune in now!
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Key Quotes:
- “The aggressive would usually come because I was passive for so long, I couldn’t contain myself, and then I erupted like a volcano. But not effective if you wanna be a functional human if you don’t wanna build resentment, if you want to be confident.”
- “Passive communication refers to an approach where you avoid conflict, downplay your needs, and allow others to dominate situations. It involves sacrificing your interests, leading to feelings of resentment, frustration, and powerlessness that undermine confidence.”
- “Passive-aggressive communication is when you express negative feelings or opinions indirectly, using subtle and manipulative tactics instead of addressing matters directly.”
- “Embracing assertiveness and conviction enhances self-confidence, allowing you to communicate your thoughts and opinions with assurance. It boosts your self-assurance in expressing yourself and asserting your rights.”
- “Demonstrating assertiveness and conviction earns you increased respect from others. You’ll be seen as confident and self-assured, someone who knows what they want and is willing to take a stand.”
- “Assertiveness and conviction contribute to healthier and more balanced relationships. By expressing your needs and boundaries, you foster understanding and create a foundation of mutual respect and cooperation.”
- “Assertiveness helps navigate challenging situations, such as handling upset patients, negotiating with vendors, and addressing conflicts within your team. It promotes a professional and harmonious work environment, leading to improved team morale and increased productivity.”
Featured on the Show:
- People: Vanessa Van Edwards, bestselling author of Captivate: The Science of Succeeding With People.
- People: Marshall Rosenberg, a psychologist and the founder and director of educational services for The Center for Nonviolent Communication.
- I appreciate your feedback. Let me know what you learned and loved here: [email protected].
