A leader is a dealer in hope. — Napoleon Bonaparte

What type of leader are you? Do you inspire your staff, or do you always throw your weight around? Is your leadership style leans toward passiveness, aggressiveness, or assertiveness? Do you treat your team with respect to demand the same?

In this episode, I’ll talk about assertive communication and how not being assertive at work results in overstepping boundaries, lots of frustration, misunderstanding, and hurt feelings. I will also share the seven keys to becoming more assertive in your practice. If you want to elevate your leadership game a notch, then this podcast is for you.

Tune in and find solutions to common practice issues at  Prescriptions for Your Practice.

Key Quotes:

  • Assertiveness is communicating and expressing your thoughts, feelings, and opinions in a way that your views can be clearly understood by others without putting down their thoughts, their feelings, and their opinions.”
  • “If we tend to be a little bit more passive, assertiveness feels like aggression until it becomes a habit.
  • The cool thing about assertive communication is that it has the power to magnify all your other leadership strengths.”
  • “The reality of our communication as leaders, as practice owners, is that they’re always two messages being conveyed simultaneously. One is the content of the communication, and the other piece is the manner in which it’s conveyed.”

Featured on the Show:

  • Quote: “The single biggest problem in communication is the illusion that it has taken place.” — George Bernard Shaw
  • I appreciate your feedback. Let me know what you learned and loved here: dr.dave@relentlessdentist.com.

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