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“Great minds discuss ideas; average minds discuss events; small minds discuss people.” — Eleanor Roosevelt
Many people find gossiping fun, enjoyable, and addictive until they become the focus of the idle talk. However, in a professional setup like the dental workplace, gossipmongering is an enormous time and productivity waster, not to mention unprofessional. In addition, it increases anxiety among employees, puts a strain on teamwork, erodes trust, and crushes morale.
Listen in as I provide steps on dispelling gossip before it enters the workplace, how dental owners should foster a culture of healthy conflict, and how to maintain an environment of high candor, high trust, and straightforward verbal communication.
Tune in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “I created a team training called “The 5 Habits That Destroy Team Unity” and we talk about it as a team.”
- “A lot of gossips comes from envy and jealousy.”
- “Gossip becomes addictive. Left to its own devices, it’s gonna run rampant, it’s gonna hijack your vision, it’s gonna destroy your well-being as doctors, it’s gonna divide team members, it’s gonna create unnecessary dramas, and none of that contributes to patient care.”
- “We want in a culture is a healthy conflict.”
- “We can create a team environment of high candor, high trust, and very direct verbal communication.”
- “Healthy conflict drives results without having to babysit the culture or nudging people to actually do their job.”
Featured on the Show:
- Dave Ramsey, Ramsey Solutions
- Newsletter: Does your practice have a Halftime? (See footer and subscribe to our email list to get the weekly newsletter.)
- I appreciate your feedback. Let me know what you learned and loved here: [email protected].
