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Quotes & Notes:Be an Excellent Employer with CEDR's Paul Edwards - RD Podcast

  • What we do in essence is to provide a platform for a dental office to work with their team. There is this HR component that I don’t think a lot of doctors realize when coming out of school that they are going to have to fulfill.

There are a lot of different ways that you can approach different problems instead of striking fear in other people.

  • You went to school to be a doctor, and your manager did not go to school to be an attorney and no one in your office is really qualified to write a HR manual.

You are going to be an employer about half of your time and you get to be a dentist in between being an employer. And being an entrepreneur, an employer, is hard.

  • Be relentless in your desire to have good people working for you and don’t let the bad people drag you down.
  • The better you get at hiring, the better you have to get at firing. There has to be firing.
  • In the behavioral interview, what you are looking for, is what they did in the past tells you what they are going to do in the future.
  • All the dentist think the only way to make them happy is to give them money, but there are other ways to make people happy, it doesn’t mean you don’t have to pay them more, but it matters when you help someone find the things that they are supposed to be doing. They will come in for less pay.
  • When solving an issue talk to the person one on one. Giving them a target, giving them something that’s tangible that they can work towards.
  • Paul Edwards would suggest everyone read Multipliers by Liz Wiseman, Drive by Daniel Pink, and Beyond Entrepreneurship by James Collins.

If you would like to learn more from Paul Edwards feel free to email him at [email protected] or even call CEDR HR Solutions with (602) 476-1418.

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