by [email protected] | Jul 12, 2023 | Prescriptions for your Practice
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Have you experienced the detrimental impact of an employee who brings negativity, disrupts team harmony, and creates a nightmare work environment? Is there currently someone on your team who fits this description? Their attitude, lack of collaboration, and inability to find solutions can infect your practice’s culture like a disease.
In this podcast, I will share valuable insights and strategies on how to identify and tackle these cultural challenges. From communication breakdowns and increased conflict to high turnover rates and employee dissatisfaction, we explore the signs and symptoms to watch out for. We will also delve into the stages of cultural deterioration and provide actionable steps to prevent and overcome these challenges.
In this episode, I discuss the massive problems associated with unaddressed team and culture issues.
- So if you want to promote employee satisfaction, engagement, productivity, and ultimately, better patient care…
- If you want to avoid destructive employee accusations and litigation…
- If you want to prevent a toxic environment and culture crisis so you can attract the best talent around…
Tune in now!
Don’t let a toxic work environment derail your practice. Take control and transform your team dynamics for the better.
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Attention single-location dental practice owners who want to build a high-performance team so that you can take more time off while enjoying elevating profits: Learn about Dental Practice 3.0 and the new Dentists Ascend Mastermind
Key Quotes:
- “The best way to maneuver your business is to speak the truth, whether it’s very comfortable, very optimistic, or very uncomfortable.”
- “Negative cultures are gonna lead to low morale with your dental team and you. You’re gonna feel it more than anyone. If employees feel undervalued, disrespected, or unsupported by you or somebody on the team.”
- “When there are cultural issues and they go unaddressed, it’s gonna result in the breakdown of effective communication.”
- “The culture within a dental office can have a direct impact on the patient experience.”
- “A healthy dental office culture is gonna be characterized by open communication, trust, respect, collaboration, and a shared commitment to the practices, values, and goals.”
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by [email protected] | Jan 18, 2023 | Prescriptions for your Practice
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The misconception that influence is something you either possess or lack can lead to feelings of being overlooked and denied. However, influence is a skill that can be developed and used in combination with your clinical expertise to drive successful case acceptance and patient referrals.
Today, let’s talk about overcoming the challenges of failed case acceptance, lack of patient referrals, and negative reviews by embracing the power of influence.
Dentists: do you ever feel like your patients are ignoring you?
- If you want to become the most referable dentist around…
- If you want to start bigger cases…
- If you want to know who your patients want to give their business to so that you can make it easy for them to say YES!
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Join The Leading Dentist Collective – the free collaborative community for single-location dental practice owners who want to unleash their people, profits, and purpose.
Key Quotes:
- “I feel like our industry needs a more robust discussion about people’s problems. That’s the heart of what’s going on now because people are getting more and more complex, and I think there needs to be a place for meaningful discussion to solve these.”
- “Influence is really a skill. And if you can appreciate that, it’s a skill of being able to cause change, then you can develop it as a skill and use it synergistically with the clinical skills that you have developed and are continuing to develop.”
- “It’s a great dichotomy of leadership and influences that you increase your power by reducing it.”
- “The better that we are at creating a great experience in delivering clinical excellence, the more we receive as a team.”
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by [email protected] | Sep 7, 2022 | Prescriptions for your Practice
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The struggle is great, the task divine—to gain mastery, freedom, happiness, and tranquility. — Epictetus
Do you know what’s more important today than a business or financial plan for dental practice owners?
Many dentists are doing this extreme delayed gratification. And we have this idea in our head that in 20 years or 40 years, we can cash in and redeem these decades of living in dread and resentment.
Doc, if you want to…
- Learn why you should be building 7 EMPIRES,
- Remove the problems of the Slave, Save, and Retire Method, and
- Know why breaking away from social norms is critical for Practice Owner Confidence so you can avoid your next F@#k This Event,
Then tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
If you enjoyed this episode, please share it with your dentist friends. Check my Instagram (@dr.maloley) and TikTok (@dr.maloley) for your daily dose of thought-provoking content so that you can be a better practice owner. Don’t forget to subscribe to the show on iTunes to get automatic episode updates for The Relentless Dentist! And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the show’s ranking, and I make it a point to read every single one of the reviews we get.
Key Quotes:
- “The ripple effect from confidence into a culture, into client outcomes, into cashflow is very powerful, but we have to start with the right center mass, and that’s you as the owner.”
- “We’re not short on opportunity. We’re not short on information. We’re short on a framework that allows us a binary decision of “I say yes to these things” and “I say no to those things.”
- “Lifestyle design was that kind of hybrid thing where you design specifics unique to you. Those specifics would fall under the categories of your nature, strengths, values, dreams, curiosities, and purpose.”
- “You’re not gonna have influence on your family, friends, or team unless you have clarity.”
- “A lot of the ways that we operate in adulthood are just patterns we accept because that’s what kids do in our youth.”
- “Life will always have problems and challenges, and you can reframe them as thinking like this is really actually a good thing.”
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by [email protected] | May 25, 2022 | Prescriptions for your Practice
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“I don’t know what a business is. All a company is is a bunch of people together to create a product or service. There’s no such thing as a business, just pursuit of a goal — a group of people pursuing a goal.” — Elon Musk
How do you approach your business, and how do you solve your business problems? The problem with the dental practice today is that most dentists, hopefully not you, are running businesses via assumption and conventional thinking. The usual way we conduct our lives is we reason by analogy with an analogy. We are doing this because it’s like something else did or what other people are doing.
In this episode, I will discuss Profiting from First Principles like Elon Musk. So if you want to conduct a “Knowing What I Now Know Analysis” on your practice, build a career that you enjoy, and benefit from non-conventional, fundamental truth thinking to gain an unfair advantage, tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
If you enjoyed this episode, please share it with your dentist friends. Don’t forget to subscribe to the show on iTunes to get automatic episode updates for The Relentless Dentist! And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the show’s ranking, and I make it a point to read every single one of the reviews we get.
Key Quotes:
- “You’re smart enough to know, and as a D1 and D2, some of the things that you’re learning, you’re not going to do after you get your dental license.”
- “The possibility is that when you use first principle thinking, you ensure that you’re building a practice that best fits you. And it brings unique value to your community.”
- “Traditional thinking starts with limitations, and then you’re iterating and improving that existing path.”
- “If you just ask a typical dentist, what’s the purpose of your practice? They might say to fix teeth, to give patients back their confidence, smile, to restore oral health, something like that, right? But if you don’t have a customer, a client, a patient, the chair call, whatever you want, you don’t really have a business.”
- “All businesses are a reflection of their owner.”
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by [email protected] | Jan 13, 2021 | Maverick Mind Shifts
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Are you a high-achiever? If you answered yes, you’ll definitely want to listen to this episode. Dr. CK Lin is an executive mentor for high-achievers who supports them to be the leaders they’ve always wanted to be—and to achieve success beyond material things. CK is also a master interviewer with a podcast called Noble Warrior, where he goes right to the heart of things and dives into what really matters.
In this episode, CK is discussing how the idea for his podcast came from Burning Man, how he got started in the coaching business, and why it matters how leaders show up. Listen in to learn his tips on personal mastery, how to gain momentum to impact people and patients in your practice, and the one key question you should be asking to get real clarity in your life and business.
Tune in to more Mind Shift Podcast Episodes
Key Quotes:
- “If it’s not deep, it’s not worth doing.”
- “You need to find what is harmonious for you.”
- “Human beings don’t like to be told what to do.”
- “At its best is harmony; not at its best is performance.”
- “Copying your competitors is a good shortcut, but if that’s your only strategy to be successful, you’re not going to be an industry leader or innovator.”
- “All those disempowering beliefs are obstructing you from this inner source of power and ideas and creativity and inner peace to actually make the kind of impact that you want to make.”
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