4 Questions You Should Ask About Every Employee

Fact: In today’s polarized and litigious society, it’s easier to complain than find good employees. Crafting a reliable team to work with is almost next to impossible. But there’s still hope.

How do you build a practice with a culture that gives patients an experience in a high trust environment? That gives employees a workplace that provides them both money and meaning? And that ensures the vitality of your business? If you’re asking yourself these questions, you have to listen in.

This week’s podcast topic is about enhancing culture — I’ll be discussing four questions you should ask yourself about every single employee. I’ll cover the most valuable skill a dental practice owner can develop far more valuable than any procedure you can learn or add to your procedure mix. So, if you want a framework that unleashes the genius of your team, a way to diagnose the dysfunctions in your culture, and a method to avoid all that counterproductive advice that inhibits team immunity and holds your practice back, then stay tuned. 

Tune in and find solutions to common practice issues at  Prescriptions for Your Practice.

Key Quotes:

  • “I’m proposing is that we become great at diagnosing the true problem and master the art of building and aligning a team.” 
  • “Team building is the most valuable skill to acquire in our profession right now.”
  • “One of the keys to strong leadership is you teach people how to think. You teach them how you would make decisions, and therefore they can make decisions.”
  • “If we start to engage these things, you’ll see people get a little bit better and a little bit more confident, a little bit more decisive, a little bit more service-oriented, and surprise and delight patients a little bit more.” 
  • “And a lot of people say, I can’t get my team to think like an owner, and that’s a partial truth. They’ll never be as invested as you are.”

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Fueling Your Fire with Mike “C-Roc” Ciorrocco

Fueling Your Fire with Mike “C-Roc” Ciorrocco - RD Podcast Through dealing with his parents’ complicated relationship, Mike “C-Roc” Ciorrocco learned an important life lesson: If you believe in something, stick to your guns. With that in the back of his mind, he knew he wanted to make something of himself and prove to others what he was made of. Today he joins the show to discuss how he is inspiring others through his business to see the greatness inside of themselves and use their past life events to fuel their fire.

Listen in as Mike shares the importance of surrounding yourself with people who support you in your vision and do not hold you back. You will learn why doing a self-audit every once in a while is crucial, why he likes to keep things simple, and his key components to creating a powerful culture.

Key Quotes:

  • “If you believe in something, stick to your guns.”
  • “I’m not a comeback coach. I am an indestructible, unstoppable coach.”
  • “You have to be clear with your intentions and goals.”
  • “Make sure that you give a clear and big vision of your goals for your team so they understand where you are going as a team.”
  • “If you’re not willing to get better, then you’re going to have to go somewhere else.”
  • “Getting clear on what you want in life and making life happen rather than just happening to you, waking up in the morning and just going through the routine… I’m not okay with that, and I don’t like seeing people go through that.”

 

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Having the Courage To Be Who You Want To Be with Ben Hardy, PhD

Having the Courage To Be Who You Want To Be with Ben Hardy, PhD As we slowly make our way through to a post-COVID economy, the timing could not be better to be thinking about reinventing ourselves as leaders and reinventing our practices. We often feel as though we are a byproduct of our training, not realizing that we have the capability to continuously shift ourselves. That’s why I’ve got Ben Hardy, PhD, author of Personality Isn’t Permanent, with me today to discuss the concept of reinvention and how we can become who we genuinely want to be.

Listen in as Ben explains the importance of being mindful so you can become adaptive, as well as what selective attention is and how it is relevant to you. You’ll learn the importance of journaling and setting goals as a way to move toward your future self. If you are ready to break free from your own self-limiting thoughts, this is the episode for you.

Key Quotes:

  • “In dentistry, what makes us excellent clinicians is exactly what holds us back as entrepreneurs.”
  • “The timing couldn’t be better as we think about reinventing ourselves as leaders and reinventing our practice.”
  • “If you are wanting to become something new and actually become a future version of yourself and get better, you’ve got to own that your current self isn’t the full thing, and you have to own being wrong along the way.”
  • “If your tool doesn’t work consistently, then it’s not a good tool.”
  • “Your future self is not the same person you are today.”
  • “We’re a byproduct of our training and don’t often realize that we can continue to reinvent and shift ourselves.”
  • “The number one regret that people have on their deathbed is that they didn’t have the courage to be who they wanted to be.”

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Influence and the 80-Year-Old Man

Influence and the 80-Year-Old Man - Relentless Dentist Podcast

Today’s episode is all about the power of influence and living in a way that inspires others to do their best work. Leadership is all about figuring out who we have to become for our teams, and it’s up to us to ask ourselves if we’re really walking the talk—or if we’re all talk.

Inspired by his father’s recent 80th birthday party (where celebrating the way his father has lived his life drove home the fact that making an impact is all about integrity and honoring your word) Dr. Dave discusses why we all need to think about how we’re showing up in our practices. Listen in to hear what he says makes a great leader and his advice for all dentists to level up their lives, as well as their practices.

Key Quotes:

  • “Leadership is influence; nothing more, nothing less.”
  • “If you want hard workers, be the hardest worker in the room. If you want integrity, you have to honor your word and do what you say.”
  • “If you walk a straight line, if you practice what you preach if you develop a mission and core values that are very clear and you embody those values, it may take some work, but you’re bound to have a team that supports you in that mission, that vision, and those values.”
  • “As dentists, we often get wrapped around, how do we do this? What’s the strategy? What’s the recipe? Because that’s how we’re taught dentistry. … But leadership and running a practice and having an epic life is much different from that.”
  • “I think it’s important that, first, we know exactly what we want; that’s the clarity piece of high performance. Then, it’s important to know why we want it.”
  • “Goals are important, but the who—who do you have to become?—is probably the most important strategy to leveling up your life and leveling up your practice.”
  • “Think about what you want from your practice. Get that clarity. But realize who you have to become, what sort of leader and influencer you need to be, and start walking that.”

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The Secret to Achieving High Performance through Self-Leadership with Karah Maloley

Achieving High Performance through Self-Leadership with Karah Maloley

Dr. Karah Maloley, wife of Dr. Dave, joins on the podcast this episode to discuss and reflect the incredible changes in the practice over the past year. They go through the goals that were set for the past year and discuss the outcomes and how they worked out so well. One of the big things discussed was how they managed to go from four-day work week to a three-day work week while still growing and having a record year.

Dr. Dave talks about how taking more time off has improved his leadership skills and in-turn helped make his team and his clients happier. He also talks about the habits he has been working on and his obsession with high performance and sustainable growth and success. They emphasize the importance of accountability and leadership by example and they share ways to breathe life and passion into your practice.

Key Quotes:

  • “I made the decision we were going to go from four-day work weeks to three-day work weeks.”
  • “It’s about impact and intention and knowing what we’re there for and being hyper-focused to get results every day.”
  • “Despite the reduction in days and hours, we grew probably more than we have in 6 or 7 years.”
  • “A happy team creates happier patients.”
  • “The extra time that I have, those days where I can work on different projects, have allowed me to I think, be a more focused leader and work a lot more on myself.”
  • “Self-leadership always precedes great team leadership.”
  • “A lot of turning points in my life have come from trying times and tragedies, what if I just engineer it this year?”
  • “Most dentists are working in their practice, high level dentists are working in their practice and on their practice, the highest level dentists I’m convinced are working on themselves.”

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