by [email protected] | May 10, 2023 | Prescriptions for your Practice
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Are you tired of being the bottleneck in your dental practice decision-making process and struggling to get your team members engaged? As a dental practice owner, your team’s success is directly tied to your ability to lead effectively.
Studies show that asking good questions leads to better decision-making, problem-solving, and overall team performance. By implementing these strategies, you can create an environment of continuous learning, greater productivity, and job satisfaction. Ultimately, this will lead to better patient care and help you elevate your dental practice to new heights.
In this episode, I discuss why telling is out and asking is in.
- So if you want to enhance employee buy-in and productivity…
- If you want to stop being the bottleneck to dental practice growth …
- If you want your team to have an owner mentality because you recognize that collaborative and decisive teams win in the next decade…
Tune in now!
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Join The Leading Dentist Collective – the free collaborative community for single-location dental practice owners who want to unleash their people, profits, and purpose.
Key Quotes:
- “Excessive telling leads to lack of ownership, so they’ll think more like a renter than an owner.”
- “Ownership does not mean an equity position. It means a state of mind.”
- “Your job as a CEO is to point them towards the mission, give them a set of values to operate by, and then give them the tools and training they need to succeed and be autonomous in their job.”
- “By involving team members in this process, by involving them and improving the workflow, you’re gonna help them again create a sense of ownership. It’s gonna enhance their buy-in to whatever you’re doing.”
- “Asking team members for their input, you show that you demonstrate genuine interests, that you’re willing to customize it, that you’re gonna understand their love language or the language of appreciation because each person is gonna be wired slightly different.”
Featured on the Show:
by [email protected] | Mar 8, 2023 | Prescriptions for your Practice
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As a dental practice owner myself, I know the struggles of feeling powerless when things don’t go as planned. But, I discovered a powerful tool that transformed the way I run my practice – emotional intelligence. I’ll share my journey of breaking the IQ barrier and embracing emotional intelligence to create a positive and supportive work environment, enhance patient experiences, and improve the overall profitability of my practice.
In this episode, I discuss why Emotional Intelligence is mission-critical for a modern dental practice.
- So if you want to have what 90% of top-performing leaders possess…
- If you want to level up your practice’s culture …
- If you want to know why it all starts with self-awareness and self-management so you can have a dental team other dentists are jealous of…
Tune in now!
This episode is packed with tips and insights that could transform the way you run your dental practice. Don’t miss out on this opportunity to become a confident and capable leader in dentistry.
Listen in and find solutions to common practice issues at Prescriptions for Your Practice.
Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.
Join The Leading Dentist Collective – the free collaborative community for single-location dental practice owners who want to unleash their people, profits, and purpose.
Key Quotes:
- “When you neglect the importance of emotional intelligence, you are missing the whole game of communication, collaboration, and connection.”
- “If dental practice owners prioritize emotional intelligence, it can have several positive effects on the practice and all the people involved.”
- “It’s important to know your values and they’re integrated into the practice’s values.”
- “If you want emotional intelligence to be a big part of your practice ownership, you have to set the standards and role model the way.“
Featured on the Show:
by [email protected] | Apr 6, 2022 | Prescriptions for your Practice
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Most dentists struggle to find and retain solid employees — someone hungry, humble, and smart. This often leads to the temptation to settle for underperformers and allow culture-cancers to impact the team negatively. But the possibility is that you can have a deliberate process that helps team members understand that part of their job is always getting better at their job, constantly growing, and continuously improving.
This week’s theme is enhancing culture. In this episode, I discuss keeping underperforming employees from undermining your culture. So if you want to:
- have a deliberate process that helps team members understand that part of their job is always to be getting better at their job;
- know when to clarify, connect, coach, correct, and collide; and
- understand what makes an employee a subtractor and what makes one a divider so that you can enhance your culture …
you need to tune in now!
Tune in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “Our job as owners is to make sure that everyone, a hundred percent of the team, is either onboard or we have to get them out of the way.”
- “Let’s make sure that we’re moving further, faster in the direction that you really desire for your practice.”
- “You as the owner really need to double down your focus and not only be a role model of that focus but also become great at refocusing the team.”
- “Praise and constructive criticism only work well in the presence of clear expectations.”
- “Don’t assume that there is clarity. Verify, verify, verify.”
- “It’s important that everyone on the team check their ego at the door and understand that once they clock in, their job is to take care of one another and the patients.”
- “In times of uncertainty, communication should be more abundant.”
- “All of your team members should feel like you’re betting on their success all of the time that they’re working for you. And then make sure they believe that they can pull this off.”
Featured on the Show:
by [email protected] | Feb 9, 2022 | Prescriptions for your Practice
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Fact: In today’s polarized and litigious society, it’s easier to complain than find good employees. Crafting a reliable team to work with is almost next to impossible. But there’s still hope.
How do you build a practice with a culture that gives patients an experience in a high trust environment? That gives employees a workplace that provides them both money and meaning? And that ensures the vitality of your business? If you’re asking yourself these questions, you have to listen in.
This week’s podcast topic is about enhancing culture — I’ll be discussing four questions you should ask yourself about every single employee. I’ll cover the most valuable skill a dental practice owner can develop far more valuable than any procedure you can learn or add to your procedure mix. So, if you want a framework that unleashes the genius of your team, a way to diagnose the dysfunctions in your culture, and a method to avoid all that counterproductive advice that inhibits team immunity and holds your practice back, then stay tuned.
Tune in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “I’m proposing is that we become great at diagnosing the true problem and master the art of building and aligning a team.”
- “Team building is the most valuable skill to acquire in our profession right now.”
- “One of the keys to strong leadership is you teach people how to think. You teach them how you would make decisions, and therefore they can make decisions.”
- “If we start to engage these things, you’ll see people get a little bit better and a little bit more confident, a little bit more decisive, a little bit more service-oriented, and surprise and delight patients a little bit more.”
- “And a lot of people say, I can’t get my team to think like an owner, and that’s a partial truth. They’ll never be as invested as you are.”
Featured on the Show:
by [email protected] | Dec 8, 2021 | Legendary Leadership, Prescriptions for your Practice
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A leader is a dealer in hope. — Napoleon Bonaparte
What type of leader are you? Do you inspire your staff, or do you always throw your weight around? Is your leadership style leans toward passiveness, aggressiveness, or assertiveness? Do you treat your team with respect to demand the same?
In this episode, I’ll talk about assertive communication and how not being assertive at work results in overstepping boundaries, lots of frustration, misunderstanding, and hurt feelings. I will also share the seven keys to becoming more assertive in your practice. If you want to elevate your leadership game a notch, then this podcast is for you.
Tune in and find solutions to common practice issues at Prescriptions for Your Practice.
Key Quotes:
- “Assertiveness is communicating and expressing your thoughts, feelings, and opinions in a way that your views can be clearly understood by others without putting down their thoughts, their feelings, and their opinions.”
- “If we tend to be a little bit more passive, assertiveness feels like aggression until it becomes a habit.“
- “The cool thing about assertive communication is that it has the power to magnify all your other leadership strengths.”
- “The reality of our communication as leaders, as practice owners, is that they’re always two messages being conveyed simultaneously. One is the content of the communication, and the other piece is the manner in which it’s conveyed.”
Featured on the Show:
- Quote: “The single biggest problem in communication is the illusion that it has taken place.” — George Bernard Shaw
- I appreciate your feedback. Let me know what you learned and loved here: [email protected].
