How Management Confusion Is Hurting Your Dental Practice

Having a successful dental practice is more than just having a great team. It is also about having the appropriate leadership and management strategies in place. Unfortunately, many dental practices suffer from low morale, high turnover rates, and decreased profits because of ineffective management.

Leadership and management are two different things – and when dental practice owners rely too heavily on traditional management techniques, it leads to low morale, productivity, and loyalty. As a result, it can take away from the practice’s overall success and the dental practice owner’s paycheck.

In this episode, I discuss catastrophic management mistakes dentists make.

  • So if you want to prevent team turnover and poor morale…
  • If you want to find more fulfillment AND profits in your dental practice…
  • If you want to understand why the way we work isn’t working so you can surround yourself with the best team imaginable…

Tune in now!

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.

Key Quotes:

  • “Human beings are meant to strive. We’re not supposed to be in a tensionless state, and I hate that achievement-oriented people are considered radicals.”
  •  “I think there are certainly better ways to go about goal achievement than using resolutions. Nonetheless, I think every year should, you should have a determination that this year is going to be your best and you’ll learn skills and mindsets that allow next year to be your best.”
  • “Let’s appreciate that at the heart of this great resignation, we can blame it on a generation of people that don’t wanna work. I don’t think that’s true. I think it’s more about there being a lot of workplaces that suck.”
  • “Leaders create more leaders. Managers are about authority.”
  • “A leader allows the vision and the values to be the boss and to guide the behavioral standard. A manager will believe that if everyone colors inside their lines and follows the script, then we’ll be just fine.”
  • “In the real world, not everything goes as planned even when we are trained properly when prepared properly, and we have the best of intentions.”
  • “You as a leader still have to get what you need. We have to make sure that we are creating an environment that brings out the best in us, so we can’t just sacrifice, sacrifice, sacrifice.”

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The 3 Big Ways Dentists Kill Their Confidence

Are you tired of struggling to grow your dental practice in a challenging economy? Do you want to finally find the path to profits and understand what’s been holding you back from achieving your goals? It’s time to take control and elevate your practice owner’s confidence in 2023. In this episode, learn how to enjoy BIG practice growth and overcome any obstacle that stands in your way.

Dental practice owners: Do you want to take your “impossible” and make it easy?

  • If you want to enjoy BIG practice growth in a challenging economy…
  • If you want to find the path that brings you the most profits and competitive advantages…
  • If you want to understand what keeps you from getting what you want year after year so you can elevate your practice owner confidence in 2023…

Tune in now!

It’s time to set your sights high and take your dental practice to the next level. Success is just around the corner!

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.

Key Quotes:

  • “When you think of the challenge, think of a high-growth opportunity and lean into it.”
  • “Mastery takes time — there’s a maturation process.”
  • “Confidence comes from a commitment to mastery. Commitment is 100% word. If you’re 98% committed, you ain’t committed.”
  • “Mastery is a pursuit of practice until it becomes automatic. And once it becomes ritualized and automatic, your mind and body connect and allow you to focus on the bigger picture.”
  • “Each of us is a one-of-a-kind phenomenon, and your path will be unique. So be courageous and defiant of the right way.”
  • “If you’re always on a mastery path and you’re always learning, the learning creates the skills, the skills create the value, the value creates income, and you can continue to compound this as time goes on.”
  • “If you know where you are and where you want to go, the first pathway may not work. The second one may not work, but you try multiple pathways until you get to where you need to go.”

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Why Dental Practices Need A Habit-Obsessed Leader

“We are what we repeatedly do… therefore excellence is not an act, but a habit.” — Will Durant

Habits are a powerful influence that affects our actions and outcomes. If you’re passionate about habits, you understand how important it is to form positive habits that lead to success. However, even if you are not habit-obsessed, developing a habit-based leadership philosophy can have a significant impact on you, your team, and patient care. Focusing on the habits that need to be stopped, sustained, and started can result in improved results in many aspects of life, like profitability, productivity, and patient care. Welcome to the world of habit-based leadership – let’s explore the potential it holds!

In this episode, I discuss the minuscule habits that lead to a massive impact.

  • So if you want to build the two critical habits that enhance your team’s morale and productivity…
  • If you want to capitalize on habits that create. an unfair advantage for your dental practice…
  • If you want to grow your leadership skills and confidence so you can make 2023 your most profitable, enjoyable year yet…

Tune in now!

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.

Key Quotes:

  • Working harder isn’t working.”
  • “There’s a time and a place to make sure that we’re working very smart as well.”
  • “Leadership and practice potential is a reflection of your habits.”
  • “The payoff of new habit installation is always delayed.”
  • “The thing that you are most committed to, the thing that I’m most committed to is our identity, and confidence elevates that identity.”
  • “Make sure that you’re working on productive habits and building your confidence simultaneously because they’ll start to synergize.”
  • “An innovation habit and a communication habit turn your team’s frustration into the raw material for growth and reduced stress.”
  • “Make sure that you’re upgrading your habits, and that makes you more clear, energetic, and courageous because that makes you a more influential role model. And then that allows you to wield the tools of influence to impact these people in a hugely positive way.” 

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Who Are Dentists Trying To Please When They Set Their Fees?

Is it time to raise your fees?

The biggest problem I see in the marketplace is the increasing cost of doing business. Dental practice owners must have the courage to set their fees high enough that they don’t have to work harder or take a pay cut in this volatile economy. It’s part of the game of doing business. 

But how do you know when it’s time to raise your fees?

Doc, if you want to:

  • Retain your top team members,
  • Understand the different dental patient value systems, and
  • Keep up with inflation so you can succeed in a volatile economy, then

Tune in now!

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

Check out our New Case Study, “Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members” now at: http://thenorecessiondentist.com/casestudy.

Key Quotes:

  • “The underlying problem is that the owner’s confidence and self-esteem play a major role in setting the fees.”
  • “We don’t let our personal insecurities keep our practice from growing.”
  • “Nurture that savvy business owner, CEO, and entrepreneur who makes intellectual decisions that are best for long-term practice.”
  • “There’s a value in a relationship that exceeds and is more important to them [patient] than your fees.”
  • “The trust and rapport you’ve built up, that emotional equity has a real value, and it’s worth more to most of your patients than worrying about and getting all frantic about a fee bump.”
  • “You’ll need to continue investing in your technology, training, and team to provide a premium patient experience.”
  • “Be courageous, be bold, raise your fees, and pay yourself what you’re really worth, which is probably more than what you’re paying yourself right now.”

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Your 3-Year Vision: Practice Growth Through Turbulent Times

Most small business owners, particularly in dentistry, when they’re planning growth, either it’s the hope-and-pray method like I hope we grow or it’s forecasting growth, meaning most decisions are past-driven. The problem with forecasted growth is it allows the past to be an anchor.

In this episode, I tell you why future-casting beats forecasting.

  • So if you want to create your own economy,
  • prevent employee turnover,
  • enjoy more vacations,
  • and have a career that you’re truly proud of…tune in now!

I want you all to be great leaders. I want you all to have practice owner confidence in any economy. And it all starts with your 3-year vision.

Listen in and find solutions to common practice issues at  Prescriptions for Your Practice.

If you enjoyed this episode, please share it with your dentist friends. Check my Instagram (@dr.maloley) and TikTok (@dr.maloley) for your daily dose of thought-provoking content so that you can be a better practice owner. Don’t forget to subscribe to the show on iTunes to get automatic episode updates for The Relentless Dentist! And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the show’s ranking, and I make it a point to read every single one of the reviews we get.

Key Quotes:

  • “Having employed many different people over time, I can remember those who worked for me and grew up in entrepreneurial environments. They just stand out the things that are troubling for other people. They know how to surf those waves; those waves don’t crash down on their heads.” 
  • “I used to think of these things like vision, mission, and values as a would-be-nice-to-have. But now I consider them essential because there’s so much noise, so much distraction. So many things are trying to insult our small businesses that if we don’t have a well-designed future that looks better than this, it’s easy to get locked up in the noise. It’s easy to get distracted. It’s easy to get frustrated.”
  • “Hard doesn’t make it unnecessary. It doesn’t mean it’s something that you should avoid. It just means it’ll take a little bit more time and effort to build this out.” 
  • “Vision becomes really important. Yes, it is make-believe, but it helps you design a specific future.”
  • “Don’t worry about the ‘how.’ Just worry about the ‘what.'”
  • “Do not feel guilty for wanting what you want. Don’t buy into someone else’s vision and version of success. Don’t feel like you have to explain it to anyone else.”
  • “The ‘what’ and the ‘why’ have to come before the ‘how.'”

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What’s Killing Our Confidence?

A confident team is a by-product of a confident leader.

Trust is one of the core values of a coherent team. A leader that exhibits confidence is easier to trust, and team members generally feel positive around leaders who exude confidence. I struggled with my confidence early in my practice, and it took a toll on me, my team, and my patients.

In this episode, I’ll walk you through the seven things that we inadvertently do to kill our confidence and how to turn these killers into winners. Also, I will talk about how prioritizing our confidence can significantly impact our psyche, our body, our relationships, and our income. Focusing on our confidence will help us foster a more confident team, more trusting patients, and a successful practice that we can be proud of.

Tune in and find solutions to common practice issues at  Prescriptions for Your Practice.

 

Key Quotes:

  • “A confident business with a great reputation, and great numbers come as a by-product of patients being confident in our services.”
  • “All businesses take on the personality of its leader.”
  • “We should put our own confidence first because that will lead to more loyal, more high-performing team members, more confident patients, and a thriving practice that we can be proud of.”
  • “Confidence is the feeling of whatever happens today we’re gonna handle it, and handle it well.”
  • “When you make your first maneuver a reactive maneuver, it sets the tone for the rest of the day.”
  • “Make sure that you diligently stacking habits that make deposits into your mind, body, and spirit.”
  • “There’s a reason you went into dentistry. You have to remind yourself of that meaning.”
  • “Book in some time to just unplug. You deserve that and your team deserves that.”
  • “The fortune that comes from your practice is gonna come from the expansion of your energy and your impact.”

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